Trusted Homecare Ltd

Unit 5, Branstone Business Park, Stockmans Close, Sandown PO36 0EQ
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7.7 1 Review
  • Trusted Homecare Ltd, Sandown
Trusted Homecare understands the importance of delivering exceptional care, you can expect the highest standards whether it's assistance with help around the home or support in managing complex health conditions. Services are tailored around your individual needs and no request is too small. Trusted Homecare provides tailored support to individuals over the age of 18 and older people from 2 hours a week up to 24/7 support and can include live in care options.

Services are flexible to the needs of each individual, these can include support with personal hygiene such as assistance with bathing, dressing, eating and medication administration; home help covering all aspects of day-to-day housework, shopping, meal preparation and household duties; and companionship services that can involve everything from escorting clients on visits or appointments to simple conversation and good company, Trusted Homecare also provide Holiday Cover for those visiting the Island with relatives who may require a little extra support whilst enjoying the Island.

Their team, led by experienced Health and Social Care Professionals, employ Caregivers for their professionalism, dedication and empathy with care values which match the providers. Trusted Homecare strives to provide familiar Caregivers to their clients, to build up meaningful relationships and provide support which enables their clients to live the life they choose, with familiar routines, supported by Caregivers they trust.

Trusted Homecare wholeheartedly believes that providing a tailored service that is unique to individuals will enable their clients to have a better quality of life. With the experience of the care management team, services can be adapted to meet the changing needs of individuals who choose to remain living happily, within their own home, surrounded by fond memories for as long as possible.

Care Provided by Trusted Homecare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Trusted Homecare Ltd
  • Person in charge
  • Michelle Lagdon (Registered Manager)

Funding & Fees Guide for Trusted Homecare Ltd

  • Prices
  • Domiciliary visits start from £22.25
    Live in Care weekly costs start from £1500


  • Homecare services are tailored to individual needs, please contact the team to discuss your requirements.


7.7

Trusted Homecare Ltd has a Review Score of 7.7 (7.667) out of 10, based on 1 reviews in the last 2 years. Over all time Trusted Homecare Ltd has 1 review.

Overall Experience

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Overall Experience  Overall Experience 4.0 out of 5

Trusted Homecare has been brilliant since we switched to them in April 2024. They are very flexible of changing needs and have been very supportive to the whole family. Trusted Homecare has been excellent in emergency situations and liaison with the hospital and the family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.7 (7.667)

Overview of Review Score

The Review Score of 7.7 (7.667) out of 10 for Trusted Homecare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Trusted Homecare Ltd is calculated as follows: ( (4 Excellents x 5) + (2 Goods x 4) ) ÷ 6 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Trusted Homecare Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

Michelle

Michelle Lagdon

Job Title: Registered Manager

Joined: 2024

Michelle is a highly experienced Care Manager with over 10 years experience within domiciliary care, supporting a range of individuals to remain safe and happy at home. Michelle leads a team of compassionate, competent Caregivers hand picked for their skills and personalities.


Frequently Asked Questions about Trusted Homecare Ltd

What Type of Services does Trusted Homecare Ltd offer?

Trusted Homecare Ltd offers Home Care.

How many Carers does Trusted Homecare Ltd employ?

Trusted Homecare Ltd employs 11 carers.