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Blue Swan Health Care has a Review Score of 8.0 (7.955) out of 10, based on 2 reviews in the last 2 years. Over all time Blue Swan Health Care has 2 reviews.
Review from Kevin S (Son of Client) published on 17 January 2025
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Annalene Chipatiso, Manager at Blue Swan Health Care
Thank you for taking the time to review our service, it is greatly appreciated.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M P (Wife of Client) published on 17 January 2025
Submitted via Website •
Report
Overall Experience
4.0 out of 5
Reply from Annalene Chipatiso, Manager at Blue Swan Health Care
Thank you so much for taking the time to review our service, we wish you all the best for the future.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.0 (7.955) out of 10 for Blue Swan Health Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.455 for Blue Swan Health Care is calculated as follows: ( (5 Excellents x 5) + (6 Goods x 4) ) ÷ 11 Ratings = 4.455
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Blue Swan Health Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2021
With over 15 years of experience in the industry and various other leadership roles over the years, utilising my strong project management, marketing and communication skills, has enabled me to lead on the initial set-up, operational and compliance elements of a successful adult care service provider- Blue Swan Health Care Ltd, incorporating CQC guidelines and other regulatory legislation. We work to provide a person-centred care service in the community we serve and build relationships that enable us to deliver a care service second to none.
Job Title: Care Assistant
Joined: 2024
Since joining the team at Blue Swan Catherine's passion and drive for high standards of care has been commended by our service users. Apart from delivering care, she is also part of the quality assurance team involved in training and ensuring that the highest standard of care is maintained.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blue Swan Health Care to verify any information. View our terms and conditions. Blue Swan Health Care has an Enhanced Service – more info.
