Theretocare Ltd

27 Macclesfield Road, Whaley Bridge, High Peak SK23 7DG
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10 10 Reviews
  • Theretocare Ltd, High Peak
There to Care is exactly that! With over 10 years of experience in providing a superior care service to the elderly and disabled, they are a trusted and dedicated team here to offer you a fully comprehensive homecare solution in the comfort of your own home.

The founder of the business started as a care assistant 10 years ago and worked her way up to the top completing all relevant qualifications, NVQ Level 2, Level 3 and Level 5 Health and Social Care. CQC registered with a team of highly experienced and fully qualified staff.

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Care Provided by Theretocare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Theretocare Ltd
  • Person in charge
  • Jenna Simcock (Manager)

Theretocare Ltd Reviews (10)

10

Theretocare Ltd has a Review Score of 10 (10.000) out of 10, based on 10 reviews in the last 2 years. Over all time Theretocare Ltd has 10 reviews.

Overall Experience

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Review from Chris W (Husband of Client) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise ThereToCare enough staff genuinely care about the well-being of clients going above and beyond to ensure every individual receives the highest level of support always treating clients with kindness patience and respect They are professional warm compassionate take the time to build relationships
ensuring that every person feels valued and cared for.Whether providing essential daily assistance or simply offering a friendly chat, the team approaches their work with a truly inspiring dedication.What truly sets them apart are the random acts of kindness they show daily small gestures that make such a big difference.Whether it's bringing a client's favourite treat, taking extra time to listen or going the extra mile to brighten someone's day, these thoughtful touches show just how much they care They provide exceptional care for their clients, but they also offer invaluable support to family members.Knowing a loved one is in safe and caring hands brings peace of mind.

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Review from Amanda Fleur A (Daughter of Client) published on 18 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Theretocare have been providing care to my Mum for just over 3 months. Prior to starting the manager came to meet us both and find out all about Mum. They come 5 evenings a week for an hour, ensuring she is safe and offering support. During the snow in January staff even offered to walk down the country
lane to get to her, they have also supported with medication and getting adaptations to the property. They are professional and respond quickly every time I contact them.

Reply from Jenna Simcock, Company Director at Theretocare Ltd

Many thanks for your review, I am so pleased to hear you are happy with the service been provided to your mum. The staff and myself always enjoy visiting her, it is always a pleasure.


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Review from Geoffrey E (Son of Client) published on 14 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been cared for by Theretocare Ltd for a couple of months now and I am extremely happy with the care she receives every week. The staff are very friendly and my mum now looks forward to them coming each week. They are always prompt and will call ahead if running late. The communication between
the manager and myself is excellent and is always available to speak to if I have any questions or concerns. I wouldn't hesitate to recommend this company to anybody. 10/10

Reply from Jenna Simcock, Company Director at Theretocare Ltd

Many thanks for your feedback, I am so happy to hear that you are pleased with our service, your mum is a pleasure to look after. We will always strive to provide excellent quality of care.


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Review from Jenny H (Partner of Client) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the care company you can trust to care for your loved one, or for yourself. All the staff are well-trained and efficient, but also very kind and reassuring, and treat their client and the client's family as friends. I count myself and my partner, who is the person requiring the care, as very
fortunate to be on their books. They are to be highly recommended.

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Review from Gillian B (Client) published on 20 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service I've received is kind and thorough. It is reliable. The staff arrive at your house on time and are friendly. I always see a member of staff that I have seen before, never a stranger, if there is a new member of staff they are introduced to me at a previous visit with another member of staff
before they visit me on their own.

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Review from Barbara D (Client) published on 20 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with the agency began in June 2024 and is ongoing. I am completely satisfied with the care I am receiving and would be happy to recommend the agency. The carers are kind, efficient, understanding, flexible and friendly. Any potential health problems are reported to management and closely
monitored. I am kept informed of any changes and 'hiccups' e.g. traffic holdups causing carers to be delayed!

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Review from Nicholas A (Son of Client) published on 30 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very fortunate to have Theretocare for my elderly mother who has progressive dementia.
What we wanted:
- kind and empathetic care from carers who really do care and who build a personal relationship:
- professionalism;
- dependability;
- easy communication; and
- straightforward management,
is
the DNA of TheretoCare.
When the manager founded Theretocare we were happy to jump on board immediately believing she would recruit great carers and create a great care provider. We have not been disappointed. My daughter has been visiting her grandmother this weekend - she has messaged us how natural and at ease my mother is with her carer this evening and the warmth between them. As a family we can relax. Having Theretocare in place for my Mum means the world to us.

Reply from Jenna Simcock, Company Director at Theretocare Ltd

Thank you so much for your lovely review, it is a pleasure to care for your mum and we will always ensure we deliver the best possible service.


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Review from Mark H (Son of Client) published on 28 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much to the highly professional and very well-trained staff at Theretocare Ltd for the consistently excellent standard of care they provided for my mum. In assisting me as her full-time carer, all the staff were unfailingly pleasant, reliable, competent and assured in providing dignified
personal care for Mum in her own home and for this, I will always be grateful.

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Review from Brett L (Client) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very good service and most helpful, I need to make sure there are enough tasks to fill my 1-hour slot, they are very flexible in their approach to my care. I am a very independent individual who finds it hard to ask for help.

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Review from David W (Client) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The best home care company by far. All the carers are very friendly, attentive and nothing is too much trouble. Everyone is so nice, I treat them as family. The company is extremely well organised and very efficient. Any problems (of which there are few) are dealt with immediately. A superb, bespoke
company.

Reply from Jenna Simcock, Company Director at Theretocare Ltd

Many thanks for your review David, I am so pleased to hear that you are happy with the service we provide for you. We always aim to provide the best quality service we can. Thanks again.


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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Theretocare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Theretocare Ltd is calculated as follows: ( (60 Excellents x 5) ) ÷ 60 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Theretocare Ltd is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Theretocare Ltd

What Type of Services does Theretocare Ltd offer?

Theretocare Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Theretocare Ltd to verify any information. View our terms and conditions. Theretocare Ltd has an Enhanced Service – more info.