T.Esan Care Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time T.Esan Care Ltd has 1 review.
Review from Cyndi G (Aunt of Client) published on 18 February 2025
Submitted via Website •
Report
Reply from Agnes Falode, Registered Manager at T.Esan Care Ltd
Dear Cyndi, Thank you so much for your wonderful review and for trusting T.Esan care with your nephew's care. It truly means the world to us to hear that he has had an amazing experience at our South Croydon branch. At T.Esan Care, we are committed to providing person-centred, high-quality care, ensuring that every individual feels valued, safe, and supported. Seeing your nephew thrive and benefit from our respite services reinforces our mission and dedication to making a positive impact. We will continue to uphold our standards and strive to provide the best care possible. If there is anything more we can do to support your nephew or your family, please don't hesitate to reach out. Thank you again for your kind words- we appreciate your support!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.0 (8.000) out of 10 for T.Esan Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for T.Esan Care Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for T.Esan Care Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportLoading
Loading events
Job Title: Registered Manager
The registered manager.
Job Title: Director
Joined: 2022
Operations
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact T.Esan Care Ltd to verify any information. View our terms and conditions. T.Esan Care Ltd has an Enhanced Service – more info.