Oakwell Homecare

191 Heathfield Road, Birmingham B19 1JD
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8.0 1 Review
  • Oakwell Homecare, Birmingham
Oakwell Homecare is a domiciliary care provider based in Birmingham, West Midlands. It currently serves people across several areas of the city including Edgbaston, Harborne, Moseley, Kings Heath, Hall Green and surrounding communities.

The service is unique in that it is doctor-led, meaning that its in-house doctor can review care provision and signpost concerns to individuals and families when something is observed by staff during routine care visits. This provides a source of additional reassurance for those concerned about themselves, families and loved ones.

Oakwell supports individuals who need help maintaining their independence at home, including older adults, those with disabilities, and people living with dementia or other complex conditions. Care is tailored to each person’s needs, from assisting with daily tasks and personal care to offering specialist support such as medication management.

The team delivers compassionate, person-centred services designed to nurture dignity, promote well-being, and uphold each individual’s preferences. Staff receive comprehensive training and ongoing professional development, enabling them to deliver high-quality care that respects privacy and fosters independence. Their approach includes close collaboration with healthcare professionals - such as GPs, district nurses, and occupational therapists - to ensure a coordinated response to changing care requirements.

Quality is central to Oakwell Homecare’s ethos. It is registered with the Care Quality Commission (CQC) and supports a number of local initiatives to contribute to improved care practices in the sector. Oakwell has a deep commitment to safe, effective, and responsive support. By focusing on building trusting relationships and adapting to each person’s lifestyle, the team strives to create a supportive environment where individuals can remain at home with confidence and peace of mind.

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Care Provided by Oakwell Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Food Preparation & Serving
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Medipro Care Solutions Ltd
  • Person in charge
  • Adeel Hussain (Manager)

Funding & Fees Guide for Oakwell Homecare

  • Prices

  • Starting from £34.50 per hour

  • Fees are based upon Care Plan and individual needs. It is best to call for specific information.

Oakwell Homecare Reviews (1)

8.0

Oakwell Homecare has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Oakwell Homecare has 1 review.

Overall Experience

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Date Published

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Review from Alan B (Husband of Client) published on 17 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have actively sought care services from several companies, and Oakwell was by far the most thorough and caring. The care needs assessment visit that my wife had was very in-depth, and they took their time to understand her. Nothing was too much trouble, and they answered all my queries quickly and
professionally. It is a real breath of fresh air to deal with people who actually care about their clients.

Reply from Sahiba, Manager at Oakwell Homecare

Dear AB,Thank you so much for taking the time to share your experience. It truly means the world to us to know that we've made a positive difference for you and your wife. At Oakwell Homecare, we believe that care should be personal, not just a service, and we're so pleased that this came through in your experience.We take pride in really getting to know the people we support because we know that great care is about more than just meeting needs- it's about understanding the individual behind them. It's wonderful to hear that our approach made you feel valued and reassured.Your kind words inspire us to continue providing compassionate, thorough, and responsive care.Warmest wishes,The Oakwell Homecare Team


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Oakwell Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Oakwell Homecare is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Oakwell Homecare is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Oakwell Homecare

What Type of Services does Oakwell Homecare offer?

Oakwell Homecare offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Oakwell Homecare to verify any information. View our terms and conditions. Oakwell Homecare has a Platinum Service – more info.