Puresoul Care Ltd

62 Portman Road, Reading RG30 1EA
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9.4 7 Reviews
  • Puresoul Care Ltd, Reading
PureSoul Care: Redefining Excellence in Home Care

PureSoul Care exemplifies the highest standards of home care, delivering bespoke services that honour the unique needs, preferences, and aspirations of every individual. With an unwavering dedication to promoting dignity, independence, and fulfilment, they empower clients to live enriched lives in the comfort and familiarity of their own homes.

Centred Approach

At the heart of PureSoul Care’s philosophy is a deep understanding that each person’s journey is distinct. Their tailored, flexible care plans are developed in close collaboration with clients, families, and healthcare professionals, ensuring services evolve seamlessly with changing needs. This person-centred approach places clients firmly in control, enabling them to live life on their terms.

Enhancing Lives Through Compassionate Care

PureSoul Care’s mission is to uplift and enhance the lives of those they support. Whether providing assistance with daily living, companionship, or specialised care, their team is committed to creating meaningful experiences.

Caregivers

PureSoul Care recognises that exceptional care begins with exceptional caregivers. Through rigorous training, continuous professional development, and a nurturing work environment, they cultivate a team of highly skilled and compassionate professionals. Clients benefit from caregivers who are not only competent but also deeply committed to making a positive difference in their lives.

Peace of Mind for Families

PureSoul Care offers more than just care—it provides families with reassurance and confidence. By prioritising safety, well-being, and personalised support, they ensure loved ones receive the highest level of care while fostering a sense of trust and partnership with families. This dedication allows families to focus on what matters most: cherishing meaningful moments together.

Care Provided by Puresoul Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Puresoul Care Ltd
  • Person in charge
  • Heather Brookfield (CQC Registered Manager)

Funding & Fees Guide for Puresoul Care Ltd

  • Prices
  • The starting price is £21.95.


  • To warmly welcome new customers, a 10% discount is offered on the first month of services. Every care package is carefully tailored through a personal consultation with a dedicated care professional, ensuring that individual needs are met with the highest level of care, compassion, and professionalism.


9.4

Puresoul Care Ltd has a Review Score of 9.4 (9.414) out of 10, based on 7 reviews in the last 2 years. Over all time Puresoul Care Ltd has 7 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My live in carer is doing an excellent job in looking after me.

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Overall Experience  Overall Experience 4.0 out of 5

The majority of care my father received- especially from two members of staff was excellent. He did have a few communication issues with one of his morning carers.

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Overall Experience  Overall Experience 5.0 out of 5

The care team is excellent. Always on time with advice on all my matters. Very helpful with managing my appointments and support me in my home with my personal needs- while respecting my privacy and dignity. Highly recommend.

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Overall Experience  Overall Experience 5.0 out of 5

Best carers I've had

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Overall Experience  Overall Experience 4.0 out of 5

Puresoul Care has taken good care of my husband. He has two carers four times a day. They treat him with kindness and consideration. They are always polite and helpful.

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Overall Experience  Overall Experience 5.0 out of 5

Puresoul Care has been an outstanding provider of care services. Their team is professional, compassionate, and truly dedicated to their work. They have taken wonderful care of my dad, and we are grateful for their exceptional support. I highly recommend them to anyone looking for reliable and heartfelt
care.

Reply from Rafal Gerc, Register Manager at Puresoul Care Ltd

Thank you so much for your kind words and for taking the time to share your experience with PureSoul Care. We are truly grateful for your feedback and delighted to hear that our team has been able to provide the care and support your dad deserves. Our priority is always to ensure our service users receive compassionate, professional, and dignified care, and knowing that we have made a positive impact on your family means the world to us. We will continue to strive for excellence in everything we do. If you ever need anything or have any further feedback, please don't hesitate to reach out.


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Overall Experience  Overall Experience 5.0 out of 5

Having experienced care from two other local companies, it was fantastic to get a number of carers that really went out of their way beyond true compassion expected. Went over many times in their allotted time and that was greatly appreciated.
An excellent team 5 star

Reply from Rafal Gerc, Register Manager at Puresoul Care Ltd

Thank you for your kind words. It was truly our pleasure to support you and your family. Your feedback means a lot to us, and we are grateful for the opportunity to assist during this time.


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Current Review Score: 9.4 (9.414)

Overview of Review Score

The Review Score of 9.4 (9.414) out of 10 for Puresoul Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.714 for Puresoul Care Ltd is calculated as follows: ( (30 Excellents x 5) + (12 Goods x 4) ) ÷ 42 Ratings = 4.714

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Puresoul Care Ltd is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (5)

Heather

Heather Brookfield

Job Title: CQC Registered Manager

Joined: 2025

Heather Brookfield – CQC Registered Manager at PureSoul Care Ltd
Heather Brookfield is a highly skilled and experienced CQC Registered Manager with over 11 years of expertise in the health and social care sector. Having previously worked as a CQC Registered Manager, she brings extensive knowledge in care management, regulatory compliance, and person-centred service delivery.


Throughout her career, Heather has successfully led care teams, managed complex care needs, and ensured that services meet and exceed CQC standards. Her leadership is defined by compassion, efficiency, and a strong commitment to delivering high-quality, individualized care.


At PureSoul Care Ltd, Heather plays a crucial role in overseeing safe, dignified, and high-quality home care services. She works closely with West Berkshire Council, NHS partners, and other local authorities, ensuring seamless coordination of care for individuals in need. Her dedication to maintaining the highest standards ensures that every client receives personalized and professional support to promote independence and well-being.


For more information or to discuss your care needs, please contact Heather at:
Email: heather@puresoulcare.co.uk


Muhammad

Muhammad Imran

Job Title: Founder/Managing Director

Joined: 2024

I am the Founder and Managing Director of PureSoul Care Ltd, a home care provider committed to transforming lives through compassionate, person-centred care. My vision has always been to create a service that not only upholds the highest standards of quality and dignity but also makes a meaningful impact on the local community. At PureSoul Care Ltd, we don’t just provide care—we empower individuals to lead independent, fulfilling lives with the support they need and deserve.


With a strong foundation in leadership, integrity, and innovation, I have built a team of dedicated professionals who share my commitment to delivering exceptional, tailored care. My role extends beyond business management; I am a passionate advocate for person-centred care, ensuring that every service user is treated with respect, compassion, and dignity. By fostering strong partnerships with local authorities, healthcare organisations, and community groups, I ensure that PureSoul Care Ltd remains at the forefront of high-quality home care services.


For me, care is more than a profession—it is a calling. I am committed to continuously improving care standards, implementing best practices, and investing in ongoing staff development to enhance service quality and efficiency. Through strategic planning and community engagement, my goal is to make a lasting impact on those who need support the most. At PureSoul Care Ltd, we believe that outstanding care has the power to uplift individuals, strengthen families, and create a more compassionate society. My mission is to ensure that every person we serve receives the highest level of care, allowing them to live with dignity, independence, and purpose.


Areeba

Areeba Ather

Job Title: Operations and Care Quality Manager

Joined: 2025

At PureSoul Care Ltd, we are committed to delivering exceptional, person-centred care that enhances the quality of life for individuals in need of support. To further strengthen our commitment to excellence, we are delighted to introduce Areeba Muhammad Ather as our Operations and Care Quality Manager. Areeba holds a Master’s degree in Sociology and has three years of experience in care management, bringing a wealth of expertise in overseeing high-quality care services, ensuring compliance with Care Quality Commission (CQC) standards, and developing personalised care plans tailored to individual needs. Her role focuses on enhancing the efficiency of our operations, maintaining the highest standards of service delivery, and ensuring that every individual receives compassionate and professional care. Areeba is passionate about fostering a culture of excellence, where service users feel safe, respected, and empowered to live independently in the comfort of their homes. She works closely with our dedicated care team to implement best practices, monitor service quality, and continuously improve the support we provide. Under her leadership, PureSoul Care Ltd remains dedicated to upholding its values of independence, dignity, and well-being, ensuring that every service user receives the personalised and high-quality care they deserve. We are confident that Areeba’s expertise and dedication will contribute significantly to the continuous growth and success of our services. If you would like to learn more about our care offerings or discuss how we can support you or your loved ones, please feel free to contact us.


Jacobson

Jacobson Kostecki

Job Title: Markating and Admin Manager

Joined: 2025

Jacobson is an accomplished Marketing and Admin Manager at PureSoul Care Ltd, bringing a wealth of expertise in strategic marketing, digital transformation, and administrative efficiency. With a strong background in adult social care, he plays a pivotal role in ensuring that the company delivers high-quality, person-centred services. His experience spans operational oversight, compliance with CQC regulations, and the development of marketing strategies to enhance the company's visibility and outreach. Jacobson's ability to leverage social media analytics, refine content strategies, and manage paid promotions has significantly contributed to the growth and success of PureSoul Care Ltd. Additionally, his proficiency in financial oversight, IT solutions, and policy formulation ensures that the company maintains optimal efficiency and service excellence.


In his role, Jacobson is responsible for streamlining administrative processes, optimizing resource allocation, and coordinating with key stakeholders, including service users, local authorities, and NHS Integrated Boards. His expertise in recruitment, staff training, and performance management fosters a productive and compliant work environment. Through his strategic leadership, PureSoul Care Ltd continues to expand its impact in the home care sector, providing compassionate and tailored care solutions. His dedication to innovation and service quality ensures that individuals receiving care experience the highest levels of support and independence.


Maria Cistelecan

Maria Cistelecan Ioana

Job Title: Care Superviser

Joined: 2025

Ioana Maria Cistelecan is a highly dedicated and compassionate Care Supervisor at PureSoul Care , with over six years of experience in the care and hospitality sectors. she excels in delivering personalised, high-quality care while ensuring a supportive and welcoming environment for service users.
With a strong background in medicine administration, mobility support, and care planning, Ioana plays a crucial role in coordinating care services that prioritize dignity, independence, and well-being. Her ability to create warm and positive atmospheres, combined with her extensive knowledge of patient care, makes her an invaluable asset to PureSoul Care Ltd.


In her role as Care Supervisor, Ioana is responsible for overseeing care staff, ensuring compliance with regulatory standards, and implementing care plans tailored to individual needs. She is skilled in managing medication administration, assisting with mobility challenges, and fostering meaningful relationships with service users and their families. Her expertise in customer service and hospitality enhances the overall care experience, ensuring clients feel valued and respected. With a meticulous approach to health and safety, Ioana maintains the highest standards of care delivery, making a significant impact on the lives of those she supports. Through her leadership and commitment, she continues to uphold the mission of PureSoul Care, delivering excellence in home care services.


Frequently Asked Questions about Puresoul Care Ltd

What Type of Services does Puresoul Care Ltd offer?

Puresoul Care Ltd offers Home Care.

How many Carers does Puresoul Care Ltd employ?

Puresoul Care Ltd employs 40 carers.