Puresoul Care Ltd

62 Portman Road, Reading RG30 1EA
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8.7 3 Reviews
  • Puresoul Care Ltd, Reading
PureSoul Care: Redefining Excellence in Home Care

PureSoul Care exemplifies the highest standards of home care, delivering bespoke services that honour the unique needs, preferences, and aspirations of every individual. With an unwavering dedication to promoting dignity, independence, and fulfilment, they empower clients to live enriched lives in the comfort and familiarity of their own homes.

Centred Approach

At the heart of PureSoul Care’s philosophy is a deep understanding that each person’s journey is distinct. Their tailored, flexible care plans are developed in close collaboration with clients, families, and healthcare professionals, ensuring services evolve seamlessly with changing needs. This person-centred approach places clients firmly in control, enabling them to live life on their terms.

Enhancing Lives Through Compassionate Care

PureSoul Care’s mission is to uplift and enhance the lives of those they support. Whether providing assistance with daily living, companionship, or specialised care, their team is committed to creating meaningful experiences.

Caregivers

PureSoul Care recognises that exceptional care begins with exceptional caregivers. Through rigorous training, continuous professional development, and a nurturing work environment, they cultivate a team of highly skilled and compassionate professionals. Clients benefit from caregivers who are not only competent but also deeply committed to making a positive difference in their lives.

Peace of Mind for Families

PureSoul Care offers more than just care—it provides families with reassurance and confidence. By prioritising safety, well-being, and personalised support, they ensure loved ones receive the highest level of care while fostering a sense of trust and partnership with families. This dedication allows families to focus on what matters most: cherishing meaningful moments together.

Care Provided by Puresoul Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Puresoul Care Ltd
  • Person in charge
  • Heather Brookfield (CQC Registered Manager)

Funding & Fees Guide for Puresoul Care Ltd

  • Prices
  • The starting price is £21.95.


  • To welcome new customers, the team offer a 10% discount on the first month of services. Each pricing package is personalised based on a consultation with one of the care team members, ensuring that they meet your specific needs with the best possible care.


8.7

Puresoul Care Ltd has a Review Score of 8.7 (8.722) out of 10, based on 3 reviews in the last 2 years. Over all time Puresoul Care Ltd has 3 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 4.0 out of 5

Puresoul Care has taken good care of my husband. He has two carers four times a day. They treat him with kindness and consideration. They are always polite and helpful.

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Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Puresoul Care has been an outstanding provider of care services. Their team is professional, compassionate and truly dedicated to their work. They have taken wonderful care of my dad and we are grateful for their exceptional support. I highly recommend them to anyone looking for reliable and heartfelt
care.

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Overall Experience  Overall Experience 5.0 out of 5

Having experienced care from two other local companies, it was fantastic to get a number of carers that really went out of their way beyond true compassion expected. Went over many times in their allotted time and that was greatly appreciated.
An excellent team 5 star

Reply from Rafal Gerc, Register Manager at Puresoul Care Ltd

Thank you for your kind words. It was truly our pleasure to support you and your family. Your feedback means a lot to us, and we are grateful for the opportunity to assist during this time.


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Management

Treated with Dignity

Value for Money

Current Review Score: 8.7 (8.722)

Overview of Review Score

The Review Score of 8.7 (8.722) out of 10 for Puresoul Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.722 for Puresoul Care Ltd is calculated as follows: ( (13 Excellents x 5) + (5 Goods x 4) ) ÷ 18 Ratings = 4.722

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Puresoul Care Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (2)

Heather

Heather Brookfield

Job Title: CQC Registered Manager

Joined: 2025

Heather Brookfield – CQC Registered Manager at PureSoul Care Ltd
Heather Brookfield is a highly skilled and experienced CQC Registered Manager with over 11 years of expertise in the health and social care sector. Having previously worked as a CQC Registered Manager, she brings extensive knowledge in care management, regulatory compliance, and person-centred service delivery.


Throughout her career, Heather has successfully led care teams, managed complex care needs, and ensured that services meet and exceed CQC standards. Her leadership is defined by compassion, efficiency, and a strong commitment to delivering high-quality, individualized care.


At PureSoul Care Ltd, Heather plays a crucial role in overseeing safe, dignified, and high-quality home care services. She works closely with West Berkshire Council, NHS partners, and other local authorities, ensuring seamless coordination of care for individuals in need. Her dedication to maintaining the highest standards ensures that every client receives personalized and professional support to promote independence and well-being.


For more information or to discuss your care needs, please contact Heather at:
Email: heather@puresoulcare.co.uk


Areeba

Areeba Ather

Job Title: Operations and Care Quality Manager

Joined: 2025

At PureSoul Care Ltd, we are committed to delivering exceptional, person-centred care that enhances the quality of life for individuals in need of support. To further strengthen our commitment to excellence, we are delighted to introduce Areeba Muhammad Ather as our Operations and Care Quality Manager. Areeba holds a Master’s degree in Sociology and has three years of experience in care management, bringing a wealth of expertise in overseeing high-quality care services, ensuring compliance with Care Quality Commission (CQC) standards, and developing personalised care plans tailored to individual needs. Her role focuses on enhancing the efficiency of our operations, maintaining the highest standards of service delivery, and ensuring that every individual receives compassionate and professional care. Areeba is passionate about fostering a culture of excellence, where service users feel safe, respected, and empowered to live independently in the comfort of their homes. She works closely with our dedicated care team to implement best practices, monitor service quality, and continuously improve the support we provide. Under her leadership, PureSoul Care Ltd remains dedicated to upholding its values of independence, dignity, and well-being, ensuring that every service user receives the personalised and high-quality care they deserve. We are confident that Areeba’s expertise and dedication will contribute significantly to the continuous growth and success of our services. If you would like to learn more about our care offerings or discuss how we can support you or your loved ones, please feel free to contact us at info@puresoulcare.co.uk or call 01189507009.


Frequently Asked Questions about Puresoul Care Ltd

What Type of Services does Puresoul Care Ltd offer?

Puresoul Care Ltd offers Home Care.

How many Carers does Puresoul Care Ltd employ?

Puresoul Care Ltd employs 40 carers.