UK Phoenix Healthcare

37-39 Langley High Street, Oldbury B69 4SN
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  • UK Phoenix Healthcare, Oldbury
Phoenix Healthcare Group offers nurse led complex care at home, supported living, community and home care for children and adults, across the UK.

With over 100 years of combined experience, the team goes above and beyond to offer the highest quality of care and support. Whether it’s a relaxed coffee morning, support with medication or taking part in trips planned by the activities coordinator, Phoenix Healthcare Group encourages people to lead happy and fulfilled lives.

Care Provided by UK Phoenix Healthcare

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Auxiliary Nurse
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Healthcare Assistant
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Paediatric Nurse
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Support Worker
  • Other Care Provided
  • 24 Hour Care
  • 24 Hour Nurse Care
  • Adult Home Care (18+)
  • Adult Nursing Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Live in Nurse
  • Nursing Care (on a contracted hours basis)
  • Nursing Care for Children
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Owner
  • UK Phoenix Healthcare Ltd
  • Person in charge
  • Diane Hulme (Manager)

Funding & Fees Guide for UK Phoenix Healthcare

  • Prices
  • Hourly rates for domiciliary care start from £22 per hour, for our complex care services rates start from £24 per hour. All rates are provisional until we have completed a full assessment of needs with the client.


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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (7)

Saranna

Saranna Sephton

Job Title: Director of Care Services

Joined: 2024

Saranna has been working in social care for 26 years, and in that time has built up a wide knowledge of all aspects of the care sector. She found her feet as a care assistant after leaving school, and since worked her way up through the ranks and different specialisations.


She has extensive experience in community-based services including dementia care, complex care and mental health. Saranna has also achieved a diploma in leadership and management, and is a qualified trainer of the care certificate.


Saranna is dedicated to improving social care and has not only the drive and knowledge needed to achieve this, but a genuine love and commitment for what she does. This is what drew her to the Phoenix Healthcare Group, as the morals of the company align with her own personal beliefs that all are entitled to outstanding person-centred care


Dan

Dan Harris

Job Title: Business development and recruitment director

Joined: 2024

Dan has worked in complex care for almost 10 years and has a vast range of experience.


Having worked in both operational and business development roles, Dan's advanced skill set provides him with a great understanding of a 360-degree approach needed when delivering high-quality complex care.


"I started my career almost 10 years ago, and instantly got the bug for community-based complex care. Joining Phoenix Healthcare Group has been the perfect opportunity for me to take my career in the industry to the next level, and excites me for the future "


David

David Barnett

Job Title: Registered Manager of Phoenix Domiciliary Care

Joined: 2024

Dave started in the care sector as a support worker, working his way up through different sectors such as mental health ABI units and community domiciliary care.


He has achieved a diploma in leadership and management and has a range of other qualifications and training within the healthcare sector.


He finds care work very rewarding and is always looking to help others.


"I joined Phoenix Domiciliary Care because I believe in the vision that Phoenix Healthcare Group has regarding how quality and safety of the service users should always come first, and I'm excited to be part of their journey"


Vicky

Vicky Austin

Job Title: Training Manager

Joined: 2024

Vicky is our fully qualified, in-house, health and social care trainer. She has many years of experience working in domiciliary care, having worked her way up through the roles of senior carer, team leader and care coordinator positions, before gaining her training qualifications.


" Through a lot of dedication, enthusiasm and consistent effort in my previous roles, I have managed to progress to where I am today as Training Manager. I am privileged to be a part of the team here at UK Phoenix Healthcare and can't wait to see what we achieve"


Rachel

Rachel Mowbray

Job Title: Care Coordinator

Joined: 2024

Rachel began her journey in care at the age of 15, providing care assistance to her family. Over time, she then put her personal experience to great use by embarking on a career in care. She has since worked in various areas including mental health, domiciliary care, supported living, and residential care. Through these experiences, she has built up valuable knowledge and skills, enabling her to transition into an office role as a team leader.


"Currently, I am excelling in my role as a care coordinator, leveraging my expertise to support others effectively."


Yvonne

Yvonne Spence

Job Title: Lead Operations Manager

Joined: 2024

Yvonne has managed both adult and paediatric packages across England, working on everything from the initial implementation to the daily running of our clients' care package and staff management.


She has worked as an operations manager within a learning disability and mental health setting, working closely with ICB, case managers, the wider MDT and the clients themselves to ensure the care provided is person-centred and of the highest standard.


"I am thrilled to be part of such a forward-thinking service user-focused company and have no doubt in the values they promote"


Laura-Jane

Laura-Jane Chogugudza

Job Title: Director of Nursing and Registered Manager of Phoenix Complex division

Joined: 2024

As a passionate and dedicated Director of Nursing and Registered Manager for Complex Care Services, I bring a wealth of experience and expertise to maintaining high clinical standards and delivering top-quality care.


My journey in the care sector began at 16 as a carer in residential and nursing homes, fostering a deep passion for working with the elderly, individuals with advanced dementia, and palliative care needs. I gained experience supporting young people with learning disabilities and behaviours which challenge them, empowering them to fulfil activities of daily living and accessing the community.


These early experiences in care alongside being a young carer for my father established a desire to fiercely uphold dignity and respect with an open-minded attitude to care. Since qualifying as a Nurse, I have developed a multitude of clinical skills and experiences. Working in diverse settings such as busy district nursing teams, community hospitals, ambulatory care clinics, and community TPN service where I have handled challenging cases, worked autonomously and collaborated with multidisciplinary teams to provide comprehensive care. As a Clinical Nurse Manager, I have overseen complex care packages from hospital discharges to managing established packages, providing clinical skill training and competency sign-offs.


Completing highly individualised co-produced care plans and risk assessments, to empower clients to live a fulfilled quality of life with a supportive team around them. I firmly believe in upholding dignity and respect for all individuals, and coupled with an open-minded approach to care, I am dedicated to empowering clients to live fulfilling lives with a supportive team by their side. My goal is to continue making a positive impact in the lives of those I serve, striving for excellent care.


Frequently Asked Questions about UK Phoenix Healthcare

What Type of Services does UK Phoenix Healthcare offer?

UK Phoenix Healthcare offers Home Care & Nursing Care.

How many Carers does UK Phoenix Healthcare employ?

UK Phoenix Healthcare employs 50 carers.