CareYourWay Stockport

1 Exchange Street, Stockport SK3 0GA
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10 10 Reviews
  • CareYourWay Stockport, Stockport
CareYourWay Stockport emerged from its Managing Director's personal encounter with inadequate care for a loved one. Guided by these core principles, the company prioritises delivering exceptional care services in Stockport. Their focus is on providing compassionate, personalised care to local individuals, ensuring their well-being is paramount.

As a dedicated care provider, CareYourWay Stockport acknowledges and addresses the unique needs of individuals and families in the community. With their experienced caregivers and comprehensive services, they aim to make a positive difference in the lives of those they support.

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Care Provided by CareYourWay Stockport

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Mike Lee (Director & Nominated Individual)

Funding & Fees Guide for CareYourWay Stockport

  • Prices

  • From £26 per hour

  • From 30 minute visits to live-in care. Clients will pay on a price per hour basis.

CareYourWay Stockport Reviews (10)

10

CareYourWay Stockport has a Review Score of 10 (10.000) out of 10, based on 10 reviews in the last 2 years. Over all time CareYourWay Stockport has 10 reviews.

Overall Experience

  • 10
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Date Published

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Review from Sarah C (Daughter of Client) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care Your Way initially provided 'holiday cover' for my mum whilst I was on vacation. This was quickly changed to a permanent arrangement, due in the main to the fun and caring nature of the service provided.
I know that Mum is safe and happy whilst being well cared for whist I cant be with her.

Reply from Mike Lee, Director at CareYourWay Stockport

Many thanks for your kind review and we will ensure that the compassionate care continues!


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Review from V H (Daughter of Client) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm cannot praise Care Your Way enough, from the office staff and managers to the carers who are looking after my parents first hand.
My parents were initially very reluctant to have any care but with time and patience and the wonderful care they are receiving from primarily the amazing two ladies
they have become to enjoy and rely on the help they are getting. My mother is 89 and my father's carer (my father has dementia)and it is enabling them to have some more independence back in their lives.
All the family have noticed a big improvement in my mother's mental health. They treat my father with kindness and dignity but still manage to add some humour in their lives!
Highly recommend!!

Reply from Mike Lee, Director at CareYourWay Stockport

Many thanks for your review and we are all so happy to see your parents' quality of life improve! They are fantastic and every visit, our team really enjoy and look forward to seeing them!


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Review from P H (Husband of Client) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I contacted CareYourWay Stockport branch as the current company I was using, could not perform extra shifts required. The response I received from the manager was great, and he arranged for CareYourWay to do these immediately. Ever since then, the manager was extremely helpful in every aspect, with
his caring ability always there.

Reply from Mike Lee, Director at CareYourWay Stockport

Many thanks and it is an honour for our team to assist.


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Review from L C (Daughter of Client) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Even though we have only been using CareYourWay for 1 week we have noticed a high improvement in all aspects of care for Mum. The whole house has been adapted for Mum's care and we are extremely pleased with everything. Mum seems happier too with having someone to spend time with her. Thank you.

Reply from Mike Lee, Director at CareYourWay Stockport

Many thanks for your kind words and we strive to ensure your mum is well looked after and she has the right adjustments in and around the house.


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Review from Rachel B (Niece of Client) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased to have found Careyourway Stockport, the staff have provided an excellent service for my 91yr old aunt who was in need of some extra assistance after coming out of hospital. They took the time to get to know my aunt personally and have tailored a service specifically for her. Knowing
that she is being cared for so well provides enormous piece of mind for me. Special mention to the Operations Manager and her amazing compassionate manner towards my aunt. A truly professional caring service!

Reply from Mike Lee, Director at CareYourWay Stockport

Your aunt is wonderful and gives us great happiness to be able to assist her and take her shopping as well! Your praise of our operations manager does not go unnoticed and she has made a real bond with your aunt.


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Review from G D (Daughter of Client) published on 21 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent personal care.
Very good communication.
The staff are very kind and make my Dad very happy.

Reply from Mike Lee, Director at CareYourWay Stockport

Many thanks for your kind and insightful review! We will continue to provide compassionate care to your dad and are ready to meet his needs.


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Review from C S (Client) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been a real help having someone to do the kitchen for me, I have fibromyalgia, a chronic disease so I suffer a lot of pain and it can be difficult to do any cleaning, especially the kitchen. It also affects my mental health, knowing the kitchen is clean is a relief.

Reply from Mike Lee, Director at CareYourWay Stockport

We look forward to continuing our compassionate care and to help so that you have less pain. Thank you for your kind words.


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Review from H F (Client) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Been very satisfied with the cleaning and also efficient and professional. Very good at the office, always reply straight away.

Reply from Mike Lee, Director at CareYourWay Stockport

Many thanks for your kind review. It is lovely to hear that we provide great service!


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Review from G A (Client) published on 31 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely grateful for the help and care I get from CareYourWay. The staff are amazing, I couldn't do without them.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Stockport

Thank you so much for your wonderful review - our teams will be humbled.


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Review from D D (Wife of Client) published on 31 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

CareYourWay took my husband swimming. He has Parkinson's and his mobility is very limited, plus he is having sight problems as well. This company did all the organsisng for him which included a risk assessment and then 2 of the carers went into the pool with him and stayed by his side constantly helping
him to get his confidence and eventually, he had the swim he wanted. I cannot praise this company enough.

Reply from Mike Lee, Director at CareYourWay Stockport

Thanks so much for the lovely review! We are honoured to assist your husband and make his wish come true!


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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for CareYourWay Stockport is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for CareYourWay Stockport is calculated as follows: ( (60 Excellents x 5) ) ÷ 60 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for CareYourWay Stockport is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Meet the Team (2)

Mike

Mike Lee

Job Title: Director & Nominated Individual

Joined: 2024

Mike Lee, Director of CareYourWay Stockport, is dedicated to providing outstanding care services. With a passion ignited by his father's homecare journey, he aims to redefine industry standards.


Mike prioritises individual needs, offering personalised attention, respect, and dignity to every client. CareYourWay Stockport goes beyond physical care, providing emotional support and companionship. Through continuous improvement and a commitment to excellence, Mike ensures exceptional standards are upheld.


By fostering a team of compassionate carers who share his vision, he makes a positive difference in clients' lives.


Sammi

Sammi Zhang

Job Title: General Manager

Joined: 2024

Sammi Zhang, the General Manager for CareYourWay Stockport, is a compassionate and dedicated caregiver. Her personal experience caring for her own autisic children and elderly family members has driven her to recognise the importance of compassionate and personalised care.


Sammi’s innate desire to make a positive impact on people's lives led her to help establish CareYourWay Stockport. Sammi leads a team of dedicated individuals who value collaboration and strive to provide exceptional care and support tailored to each client's needs. Building meaningful relationships with clients and their families, they prioritise comfort, safety, and overall well-being.


As the General Manager, Sammi’s leadership ensures that CareYourWay Stockport continues to deliver outstanding care while fostering a warm and nurturing environment. Her commitment to empathy, understanding, and making a difference underscores the significance of her role in the lives of those who need it the most.


Frequently Asked Questions about CareYourWay Stockport

What Type of Services does CareYourWay Stockport offer?

CareYourWay Stockport offers Home Care.

How many Carers does CareYourWay Stockport employ?

CareYourWay Stockport employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact CareYourWay Stockport to verify any information. View our terms and conditions. CareYourWay Stockport has a Platinum Service – more info.