Optima Staffing Solutions Ltd

Bearland Lodge, 47 Longsmith Street, Gloucester GL1 2HT
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9.7 7 Reviews
  • Optima Staffing Solutions Ltd, Gloucester
Optima Staffing Solutions is a leading provider of home care services to service users living in Gloucester and the surrounding areas. The agency is proud to be a provider of exceptional person-centred and tailored home care services that supports clients to live independently while maintaining their lifestyles, choices and dignity.

Care Provided by Optima Staffing Solutions Ltd

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Mental Health Nurse
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Support Worker
  • Other Care Provided
  • 24 Hour Care
  • 24 Hour Nurse Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Live in Nurse
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Optima Staffing Solutions Ltd
  • Person in charge
  • Manfred Gwunireama (Manager)

Funding & Fees Guide for Optima Staffing Solutions Ltd

  • Prices
  • From £20/hour per carer depending on location and care requirements


  • For live-in, respite care, and night care please call the office for more info
    For any other fees inquiry please contact the office on 01452238540


Optima Staffing Solutions Ltd Reviews (7)

9.7

Optima Staffing Solutions Ltd has a Review Score of 9.7 (9.652) out of 10, based on 7 reviews in the last 2 years. Over all time Optima Staffing Solutions Ltd has 7 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

We have received outstanding care from this company. We are very pleased to have found this service. The owner was very approachable and understanding of our situation. Any feedback we have is always listened to and acted on.

Reply from Manfred Gwunireama, Manager at Optima Staffing Solutions Ltd

Thank you very much. We truly appreciate your feedback and words of appreciation. We're encouraged to continue to do our very best to support your dad and family.


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Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant caring, patient & compassionate, I have struggled to find home dementia care for my mum of 80 years, I was very impressed with the manager who addressed my worries & concerns with mum, they are very flexible with mums needs including personal care each morning, One staff member
in particular is very kind & patient with mum, & although we have only used optima for a couple of weeks, I feel as though a weight has been lifted from my shoulders I would definitely recommend optima care, for all your home care & support for your loved ones you really won't find any better.

Reply from Manfred Gwunireama, Manager at Optima Staffing Solutions Ltd

Thank you so much Angie for your very kind words and recommendation. We are very encouraged by your feedback and will continue to do our very best to support people entrusted in our care to ensure we make a difference in their life and wellbeing and that their loved ones feel supported. Once again many thanks and kindest regards.


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Overall Experience  Overall Experience 5.0 out of 5

We are extremely satisfied with the support we are receiving from Optima. The staff are very proficient, professional, caring and helpful. Their reliable and compassionate approach has greatly improved our quality of life. Highly recommended!

Reply from Manfred Gwunireama, Manager at Optima Staffing Solutions Ltd

We are very pleased with this review. Thank you so much for taking the time to write it. It is a great encouragement to know that our support is making a difference, and we will continue to do our best to support you and your lovely wife. Once again, thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My experience has been very good, I have no hesitation in recommending this company. I have been very comfortable with them and with the trouble taken for me. The staff are first-class.

Reply from Manfred Gwunireama, Manager at Optima Staffing Solutions Ltd

Many thanks for your very kind words. We are indeed happy to know that our support has been of help to you and we pledge to continue doing our very best to provide personalised care and support to meet your needs. Kindest regards.


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Overall Experience  Overall Experience 5.0 out of 5

The manager and his lovely team at Optima Staffing Solutions have been wonderful from the first moment of our meeting with our mother. They moved very quickly indeed to enable care to be in place for our mother who has Dementia. They have always been kind and considerate to her and our stepfather's
needs from the first day and we are delighted to have them take care of them. They are always very quick to let us know any concerns they have and to respond to any questions we may have. We feel very happy in the knowledge that they really do care about the care they give. Our mother and stepfather seem very happy indeed with the visits to help them with the day-to-day care the need.

Reply from Manfred Gwunireama, Manager at Optima Staffing Solutions Ltd

So sorry my reply has come a bit late. We are very grateful for your review and for your very kind and encouraging words. We will continue to do our best to support your parents and make necessary adjustments based on their changing needs. Kindest regards


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Overall Experience  Overall Experience 5.0 out of 5

We have found the services provided by Optima so far as first class. My husband has been very comfortable with the staff provided so far. They were very obliging recently when we had an early health appointment and were quite happy to alter the time of their visit to accommodate this.

Reply from Manfred Gwunireama, Manager at Optima Staffing Solutions Ltd

Thank you very much for your feedback. We really appreciate and are encouraged by your positive review.


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Overall Experience  Overall Experience 5.0 out of 5

Efficient service and communication. High-quality personnel. The company tries to accommodate our varying needs and so far has done so. Care needs can vary so it's nice to have the flexibility and help.

Reply from Manfred Gwunireama, Manager at Optima Staffing Solutions Ltd

Thank you very much for this review. It is always helpful to know that our efforts are being noticed and appreciated. We are resolved in our commitment to continue to provide excellent services that are flexible to meet the changing needs of our clients.


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Current Review Score: 9.7 (9.652)

Overview of Review Score

The Review Score of 9.7 (9.652) out of 10 for Optima Staffing Solutions Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.952 for Optima Staffing Solutions Ltd is calculated as follows: ( (41 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 42 Ratings = 4.952

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Optima Staffing Solutions Ltd is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

Manfred

Manfred Gwunireama

Job Title: Director/Registered Manager

Joined: 2016

I am a registered mental health nurse with over 10 years experience working in various care settings including domiciliary care, learning disability, care and nursing homes, crisis teams and mental health liaison services and in private and NHS hospitals. I have a passion for care and nursing and believe that compassion and empathy should be at the centre of care provision.


I started Optima Staffing Solutions Limited, a premier healthcare recruitment agency, in 2016 and ever since we have been supporting healthcare organisations in the public and private sectors to meet their temporary staffing needs. Over the years, some of our very experienced workers have been asking about being able to work as domiciliary carers and live-in carers.
I am really pleased that we are now able to provide domiciliary care services to support service users in their own homes and give our experienced carers the opportunity to be able to make a difference in the lives of service users. We are registered with the Care Quality Commission to provide personal care.


Frequently Asked Questions about Optima Staffing Solutions Ltd

What Type of Services does Optima Staffing Solutions Ltd offer?

Optima Staffing Solutions Ltd offers Home Care & Nursing Care.

How many Carers does Optima Staffing Solutions Ltd employ?

Optima Staffing Solutions Ltd employs 20 carers.