Good Company Care Ltd

Suite 11 Davey House, 31 St Neots Road, Eaton Ford, St Neots PE19 7BA
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9.6 6 Reviews
  • Good Company Care Ltd, St Neots
Good Company Care is a distinguished domiciliary care company dedicated to delivering exceptional care and support to individuals within the comfort of their own homes. Their core mission is to empower and enrich the lives of service users by promoting independence, enhancing well-being, and elevating their overall quality of life. They are steadfast in their commitment to providing unhurried person-centred care that embraces individual choices, preferences, and cultural backgrounds.

Good Company Care is a family-run domiciliary care company, managed by a husband and wife with a combined 50 years of nursing experience. They take pride in providing meaningful care, focusing on companionship and a human-centric approach to enrich the lives of service users. Their commitment is to offer extended, unhurried visits that prioritise quality time, fostering genuine relationships and ensuring that care is never rushed.

Their Core Values include:
Family-centric Approach: As a family-run business, they understand the importance of family values and aim to treat each service user as an extension of their own family. They prioritise the emotional and physical well-being of clients. They firmly believe in offering personalised, client-centred care that respects individual choices and preferences, promoting independence and enhancing overall quality of life.

Quality Care: They are committed to delivering the highest standard of care, based on evidence-based practices and the latest advancements in the field. Caregivers receive continuous training and development. With a cumulative 50 years of nursing experience, delivering a high level of medical knowledge and clinical expertise to their caregiving services, ensuring the best possible care for clients.

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Care Provided by Good Company Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Good Company Care Ltd
  • Person in charge
  • Anna Ratcliffe (Manager)

Funding & Fees Guide for Good Company Care Ltd

  • Prices

  • Fees will be discussed on your assessment visit and once required support is established.

Good Company Care Ltd Reviews (6)

9.6

Good Company Care Ltd has a Review Score of 9.6 (9.600) out of 10, based on 6 reviews in the last 2 years. Over all time Good Company Care Ltd has 6 reviews.

Overall Experience

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Review from C C (Client) published on 2 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Respectful and empathetic carers. They have removed the scourge of loneliness and given my life a real boost. Added to this they watch my health very carefully.

Reply from Anna Ratcliffe, Manager at Good Company Care Ltd

It is our privilege to support you at this difficult time.


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Review from Janet D (Friend of Client) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good Company Care took over caring for my friend and neighbour, from the intermediate enablement team, after her husband passed away. My friend has early-stage dementia and gets quite upset if there are too many people visiting her house. Good Company Care has taken this onboard and the same carers
go throughout the week. This has enabled my friend to become confident in who is visiting and has allowed her to relax in their presence. The care offered is outstanding, as it is so personalised. Nothing seems to be too much effort and they provide so much more than basic needs, going above and beyond what is expected. I would say the standard of care is marvellous.
Thank you for getting it so right.

Reply from Anna Ratcliffe, Manager at Good Company Care Ltd

So happy to be able to help in this very difficult time for the family and community.


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Review from T W (Daughter of Client) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia and lives at home alone. She is also a very independent lady. After a long stay in hospital, I contacted Good Care Company. They have been outstanding, caring, reliable and often go the extra mile for Mum. We are kept informed. If we have any worries, they are very helpful and
we work together to sort out any issues. I can not recommend Good Care Company enough. Thank you.

Reply from Anna Ratcliffe, Manager at Good Company Care Ltd

So pleased we can support you and work together to help keep your Mum at home.


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Review from D J (Son of Client) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother came home from hospital after a serious illness, Good Company Care have been nothing short of amazing. Mum has lost a lot of mobility and I provided a lot of care for her at home. However, I also work. Good Company Care have enabled me to stay in work by providing care services when
I cannot and also holiday cover when I am away. The staff at Good Company are great with Mum. Friednly and knowledgeable. I don't know what we would do without them.

Reply from Anna Ratcliffe, Manager at Good Company Care Ltd

It is a challenge to manage the care needs of your Mum and work, so pleased that we are able to support you at this time.


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Review from S C (Client) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased my daughter found this care company to provide my care. All staff are excellent, professional and a pleasure to come into our home. They are supportive and caring and go above and beyond to care for all my needs. Wish your company all the success in the future of your growing company.

Reply from Anna Ratcliffe, Manager at Good Company Care Ltd

Thank you for letting us come and support you at this time.


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Review from J M (Daughter of Client) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the devastating passing of our wonderful mum last November, we were so lucky to have found such an amazing team of people to help us with the care of our dad. After suffering a stroke last February and then losing our mum so suddenly, it seemed an impossible task to find people who could help.
Good Company Care Ltd have provided our dad with an amazing life and helped us to deal with our sadness and build a new future for us all.

Reply from Anna Ratcliffe, Manager at Good Company Care Ltd

We feel so privileged to be able to support you all through this very difficult time.


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Current Review Score: 9.6 (9.600)

Overview of Review Score

The Review Score of 9.6 (9.600) out of 10 for Good Company Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Good Company Care Ltd is calculated as follows: ( (35 Excellents x 5) ) ÷ 35 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Good Company Care Ltd is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Good Company Care Ltd

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Meet the Team (2)

Timothy and Anna

Timothy and Anna Ratcliffe

Job Title: Owners

Joined: 2024

Good Company Care is a family-run business and is currently being run by Timothy and Anna Ratcliffe. Anna Ratcliffe is the Registered Manager and is in charge of the day-to-day running of the business along with Emma who attends to the administration and supports in providing exceptional care to. Timothy supports both Anna and Emma with the daily running of the company and is involved in the care of clients. Timothy's many years as a community nurse contribute to the thorough assessment of the care needs of the clients.


The ethos of the company is to establish a happy and positive workplace providing dignified care that is compassionate, kind and tailored to every individual’s needs. With a strong streak of humanity in all areas, promoting friendship and being good company, in this way facilitates the continuation of a good quality life in the client’s home.


Emma

Emma Flain

Job Title: Care Giver and Office Administrator

Joined: 2024

Emma is our lovely and efficient office administrator, you will find her helpful and she will answer all your enquiries to the best of her knowledge and what she doesn't know she will enquire and get back to you. Emma also provides exceptional care to many of our clients. She is an asset to the company.


Frequently Asked Questions about Good Company Care Ltd

What Type of Services does Good Company Care Ltd offer?

Good Company Care Ltd offers Home Care.

How many Carers does Good Company Care Ltd employ?

Good Company Care Ltd employs 4 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Good Company Care Ltd to verify any information. View our terms and conditions. Good Company Care Ltd has an Enhanced Service – more info.