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Access For Care has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Access For Care has 2 reviews.
Review from A K (Client) published on 3 October 2024
Submitted via Postal Card •
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Reply from Obi Madunagu, Director at Access For Care
Thank you for your warm words! We're glad we met your needs and that you liked our service. We prioritise your satisfaction and will always serve you with dignity and respect. Please let us know if we can help further!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ifefunke A (Client) published on 23 July 2024
Submitted via Website •
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Reply from Obi Madunagu, Director at Access For Care
We are excited to hear that you are pleased with our service. More importantly, your point about feeling safe with the care you receive from our carers resonates with the core principles underpinning our culture of care. We will continue to put Service User safety and preferences at the centre of our decision-making process to guarantee access to exceptional care for you at all times.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.5 (8.500) out of 10 for Access For Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Access For Care is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Access For Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2019
I have been working in the care sector for over five years.
After a career in the banking sector, both in the UK and in Nigeria, I was keen to focus my energy and experience on giving back to the community. My auntie, who owns a domiciliary care company in Barking, helped me to transition from banking and project management and enter the world of care. She showed me so much and I was happy to learn.
I then achieved my level five in adult social care and I registered my own company in April 2019, Bloompage Consulting, which is my care recruitment company where I get to meet and chat with a lot of carers from our community.
It has always been something of a personal drive to own a meaningful business and care is my choice because, my mom, bless her memory, was a nurse all through her life. She attained a very high rank in nursing. I would go to the hospital sometimes with her and see how she was caring for people. I saw people in very, very difficult conditions and she was so compassionate with her care and very popular.
When she passed away everyone had a lot of good things to say about my mom, especially how she cared for people. So that was why, when I was thinking of my business, the thing that came to my mind was care. Maybe it’s in my genes.
Access For Care is built on solid values and a lot of trust. I always say to my staff, that I want to have an inch-wide, mile-deep relationship with our clients. Inch-wide because we want to make sure that our relationship is tight. Mile-deep because we want to make sure that we know our clients very well and for them to know us very well too.
Every day I think how happy I am that I made my decision to devote my career to caring for others. It’s very rewarding indeed.
Job Title: IT Manager
Joined: 2023
I joined Access For Care as an intern while undertaking my course at Kingston University, Surrey. I’ve always had a love for healthcare. My mum went through some challenging health issues and eventually passed on. This was partly because there was a lack of adequate healthcare where we came from. I was keen to do what I could to prevent this from happening to anyone else.
When Obi asked me to help him with his company systems and to transition from one cloud provider to another, I was struck by his attention to detail, integrity, responsiveness and empathy. Those qualities deeply resonated with me. When Obi described to me what he was going to do and where he wanted to take the business, I knew this was something I wanted to be part of.
I knew I was making the right decision to join Obi in Access For Care because I had seen my mum experience a lack of empathy and responsiveness. I felt I could help, and the way I help is by bringing my experience in IT to the company.
When I joined, we had a very manual and paper-based approach to the business process. I headed up moving everything to the cloud to ensure that everybody had access when and where they needed it and managed company resources online. This has a very positive effect on the way that carers provide improved quality of care for our clients and means that our workforce is much happier and more efficient.
I also make sure that the technology platforms and every device we use in the provision of care are compliant and that we adhere to our Cyber Essentials commitments. Personal data and system security are of prime importance to Access For Care.
Job Title: Deputy Manager/Senior Care Assistant
Joined: 2021
My career is marked by a dedication to enhancing the quality of care and support for the elderly and vulnerable as well as for children and young people. I have several years of experience working in the nurseries as well as within the healthcare industry.
More recently, I have honed my skills in patient care, staff management, and operational oversight. My experience ranges from direct patient care to administrative roles, offering a well-rounded perspective crucial for progressive management in healthcare.
My proudest achievements in her current role are receiving excellent recommendations from clients, colleagues, and service users.
I am currently enriching my expertise and training as an NVQ Level 5 Registered Manager in Adult Care and a Level 5 Diploma in Leadership for Health and Social Care in Children and Young People's Services. I also have an MBA from the University of Greenwich.
Job Title: HCA
Joined: 2022
I started at Access For Care in 2022 but I have over three years of experience in the care sector.
Before entering social care, I worked at senior levels in various sectors including corporate law, risk and compliance, human resources and healthcare.
I have achieved many qualifications and accreditations on my journey and including LLB, BL, PHRN, CIPM, LLM.
My proudest achievements in my current role at Access For Care have involved improving our ways of working at eh company and upholding a culture of person-centred care.
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