Bridgewater Home Care (Sandwell)

202 Castlemill, Burnt Tree, Tipton DY4 7UF
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8.5 2 Reviews
  • Bridgewater Home Care (Sandwell), Tipton
Bridgewater Home Care (Sandwell) in Tipton, provides home care services to people requiring care and support in their own home.

Home care services include personal care such as assistance getting out of bed, showering or going to the toilet, to 24 hour care service.

Trained, compassionate staff are ready to give clients the care they want according to their care needs.

Staff treat home care clients with dignity and respect.

Care Provided by Bridgewater Home Care (Sandwell)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Christopher Taylor (Director)

Funding & Fees Guide for Bridgewater Home Care (Sandwell)

  • Prices
  • The fees for our service vary depending on the type of service the client requires, varying from companionship to personal care and others.


  • Any queries regarding the price of a particular service contact either 01384 590 020, or email sandwell@bridgewaterhomecare.co.uk, where you will be spoken to by one of our kind office staff


Bridgewater Home Care (Sandwell) Reviews (2)

8.5

Bridgewater Home Care (Sandwell) has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Bridgewater Home Care (Sandwell) has 2 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Chris and Kane are an amazing team. They are kind, caring and will go out of their way to support my dad who has vascular dementia. They provide him with meals, medication and companionship on a daily basis. They take him shopping, to the pub, coffee shop, bowling, swimming and have built an amazing
relationship with him. They have taken the stress out of caring for a vulnerable parent, through their generosity of time and spirit. I fully recommend this company to anyone who is trying to navigate the care system in Sandwell because they are shining beacons in what can be a very dark journey.

Reply from Chris Taylor, Director at Bridgewater Home Care (Sandwell)

Thank you for trusting us to support you and your father, it's a responsibility that we don't take lightly. Bridgewater Home Care Sandwell Family.


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Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I appreciate the support given to my mom and myself as my own health declined emergency support was given when requested
The carer is warm and friendly and supports her where required she gets on with Mom and Mom feels comfortable around her. The quality of support is very important and not rushing
to get to the next visit.
Thank you to the Bridgwater team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Bridgewater Home Care (Sandwell) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Bridgewater Home Care (Sandwell) is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bridgewater Home Care (Sandwell) is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (14)

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Meet the Team (3)

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Chris Taylor

Job Title: Managing Director

Joined: 2024

Chris is one of two Managing Directors of Bridgewater Home Care Sandwell.


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Kane Taylor

Job Title: Managing Director

Joined: 2024

Kane is one of two Managing Directors of Bridgewater Home Care Sandwell.


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Sam Akhtar

Job Title: Registered Care Manager

Joined: 2024

Sam is the Registered Care Manager at Bridgewater Home Care Sandwell.


Frequently Asked Questions about Bridgewater Home Care (Sandwell)

What Type of Services does Bridgewater Home Care (Sandwell) offer?

Bridgewater Home Care (Sandwell) offers Home Care.

How many Carers does Bridgewater Home Care (Sandwell) employ?

Bridgewater Home Care (Sandwell) employs 3 carers.