LeRue Support Services

39A Westdale Drive, Moodiesburn, Glasgow G69 0NP
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8.0 1 Review
  • LeRue Support Services, Glasgow

Care Provided by LeRue Support Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • LeRue Healthcare Ltd
  • Person in charge
  • Linda Mabhena (Manager)
8.0

LeRue Support Services has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time LeRue Support Services has 1 review.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Personalised and respectful service at a reasonable price.
I entrusted LeRue Support Services with supporting my mother's care at home needs for a month whilst we waited for local authority services to commence. From the initial enquiry, the manager took genuine and deep interest in Mum's situation,
Alzheimer's condition and needs. The introductory and assessment visit was detailed whilst relaxed at the same time. Once agreed, care commenced within a couple of days. The manager and her team were friendly, patient and diligent with Mum's care during every visit. They also maintained very clear records of each visit, which was a great help for me. It took a few days for the carers to get used to Mum's quirks but they quickly forged a good relationship. The manager was always available for questions, feedback and suggestions as Mum's care evolved. This all at a price that I believe to be very reasonable and I would highly recommend LeRue Support Services if you're looking for care at home options for your loved ones.

Reply from Linda Mabhena, Registered Manager at LeRue Support Services

Thank you very much for your review. It was a pleasure working with you and your mum. You made it easier and more enjoyable for us all. You kept us well informed and you were always available for any questions we had regarding your mum's care. You were very supportive from the point we met your mum. Thank you once more. We appreciate each and every feedback from our customers. Thank you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for LeRue Support Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for LeRue Support Services is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for LeRue Support Services is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Awards / Recognitions (0)

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Frequently Asked Questions about LeRue Support Services

What Type of Services does LeRue Support Services offer?

LeRue Support Services offers Home Care.

How many Carers does LeRue Support Services employ?

LeRue Support Services employs 4 carers.