Care Gems Wakefield

225 Denby Dale Road, Wakefield WF2 7AJ
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8.5 2 Reviews
  • Care Gems Wakefield, Wakefield
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Care Provided by Care Gems Wakefield

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cleaning Service
  • Companionship
  • Dementia
  • Food Preparation & Serving
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care Assessments

Good to Know

  • Owner
  • Wakefield Care Ltd
  • Person in charge
  • Steve Barron (Manager)
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Care Gems Wakefield Reviews (2)

8.5

Care Gems Wakefield has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Care Gems Wakefield has 2 reviews.

Overall Experience

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Date Published

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Review from V W (Wife of Client) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with both my husband's carer, who is a total joy, and the Manager of the Wakefield branch who has been excellent from first contact, ongoing, to the receiving and payment of the invoice. Very reasonable charge for the standard of care and continuing input into social visits. I am very
relieved I found Care Gems on Bark and my mind has been put at rest that he is well looked after domestically and socially on his trips out. Thank you both.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Janet S (Client) published on 12 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We finally made the decision to have paid care in our home for a few hours a week. We know we will need to increase this as we go on because of my condition. So we were fortunate to find a group that care about the individual's needs. In a couple of weeks leading to the first actual visit, there were
two meetings with the manager to flesh out the details. These were very useful. Then a meeting to meet the carer. This is care with an emphasis on caring. I felt my needs were understood and respected.
Had the first visit today and couldn't be happier.

Reply from Steve, Manager at Care Gems Wakefield

Thank you for your kind review! We're pleased our team could help and we look forward to continuing to support you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Care Gems Wakefield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Care Gems Wakefield is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care Gems Wakefield is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Care Gems Wakefield

What Type of Services does Care Gems Wakefield offer?

Care Gems Wakefield offers Home Care.

How many Carers does Care Gems Wakefield employ?

Care Gems Wakefield employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Gems Wakefield to verify any information. View our terms and conditions. Care Gems Wakefield has a Basic Service – more info.