The Homecaring Team Ltd

Office 3, 41 High Street, Kinver, Stourbridge DY7 6HF
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10 13 Reviews
  • The Homecaring Team Ltd, Stourbridge
The Homecaring Team Ltd is a small, independent service committed to providing high quality, safe and respectful care within the clients' own home.

Through providing a team of carefully selected carers, The Homecaring Team Ltd aims to support and empower individuals to live independently and safely within their homes; by enabling the clients to have choice and control over the support they wish to receive.

The team works closely with clients and their families to create a care plan that is based on an individual's needs, likes, interests.

All carers are carefully selected, based on their values and abilities and are matched appropriately to each individual client.

The Homecaring Team's commitment to excellence extends beyond the basics. They strive to anticipate the needs of clients, exceed their expectations, and always go the extra mile to ensure their comfort and well-being. Whether it's a friendly smile, a listening ear, or a helping hand, they are dedicated to making each interaction a positive and uplifting experience.

Visits from carers can range from a minimum of one hour calls, to round-the-clock care and can assist with personal care, domestic housekeeping tasks, medication administration, transportation and offer companionship to those who require it.

Care Provided by The Homecaring Team Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • The Homecaring Team Ltd
  • Person in charge
  • Claire Wooldridge (Manager)

Funding & Fees Guide for The Homecaring Team Ltd

  • Prices
  • Our prices per hour can vary according to the needs of the individual, please contact us for further information.


The Homecaring Team Ltd Reviews (13)

10

The Homecaring Team Ltd has a Review Score of 10 (10.000) out of 10, based on 13 reviews in the last 2 years. Over all time The Homecaring Team Ltd has 13 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

For over 12 months my father has been looked after by the team and we've seen a few personnel changes but the core factor throughout has been they all care and are prepared to go the extra mile to ensure the old fella's needs are all met. Credit to the management team for selecting flexible trustworthy
people who care. Would I recommend them? No doubt.

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Overall Experience  Overall Experience 5.0 out of 5

The Homecaring Team were absolutely incredible looking after our nan. She was looked after with so much care and respect, nothing was ever too much trouble either. We can't thank the registered manager and director enough for everything they and their team did for our family.

Reply from Claire Wooldridge, Manager at The Homecaring Team Ltd

Thank you so much for taking the time to submit this wonderful review. It was a privilege to care for your nan.


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Overall Experience  Overall Experience 5.0 out of 5

The Homecaring Team provided an excellent service for Mum who was going through various stages of Dementia.
Homecaring Team was super flexible with the day-to-day needs of support.
The care was exceptional under difficult circumstances, and they were always on hand to offer the best advice based on
their wealth of experience and on a personal level.
I couldn't recommend their services enough.

Reply from Claire Wooldridge, Manager at The Homecaring Team Ltd

Thank you so much for your very kind review. It was our pleasure to help and support your mum and her family.


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Overall Experience  Overall Experience 5.0 out of 5

I highly recommend The Homecaring Team LTD. When my grandparents needed support to live independently within their own home, The Homecaring Team provided them with a top level of care, always going above and beyond for them. Nothing was too much trouble and when things needed to be adjusted such as
times and days it was sorted with ease. The feedback given to the family was so reassuring letting us know, how they were in the morning and if they had eaten etc. We were always kept in the loop. My nan especially loved the company of the carers, often having a conversation over a cup of tea, which made her day. They made my grandparents' days easier and helped them to stay independent, along with ensuring they still respected their wishes and kept their dignity, for that I will always be grateful. I would recommend The Homecaring Team to everyone.

Reply from Claire Wooldridge, Manager at The Homecaring Team Ltd

Thank you for taking the time to write our lovely review, we really appreciate it! It was our honour to care for your grandparents, such a wonderful couple. Warmest regards.


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Overall Experience  Overall Experience 5.0 out of 5

All the team at the Homecaring Team are exceptional. Their professional behaviour combined with their compassion and dedication for each client is outstanding.
No job is too great for them and they are also massive support to their client's immediate and extended families. Totally reliable, trustworthy
and they really care.
I highly recommend the Homecaring Team.

Reply from Claire Wooldridge, Manager at The Homecaring Team Ltd

Thank you for taking the time to submit such a lovely review. It is our absolute pleasure to work with such a wonderful family! Warmest regards, HCT


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Overall Experience  Overall Experience 5.0 out of 5

We used one member of staff in particular and her team to care for Mum to enable her to stay at home. We were really pleased with how they cared for her every day. They did whatever we needed them to do with care and consideration. The team became more than carers they became Mum's friends who she looked
forward to spending time with. Knowing you have a group of people who are caring for your loved ones and who you can trust... is worth its weight in gold. We were so happy with the service they offered we recommended them to several friends and family who in turn used them to care for their loved ones too. Thank you to that one particular member of staff and the team you are brilliant!

Reply from Claire Wooldridge, Manager at The Homecaring Team Ltd

Thank you for taking the time to submit this wonderful review. We will ensure that the team member you are referring to gets to read your very kind message. Warmest regards, HCT


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Overall Experience  Overall Experience 5.0 out of 5

After recovering from hip surgery my elderly father needed a lot of professional care, still ongoing. The manager and her wonderful team have been invaluable to his ongoing rehabilitation looking after his personal care and providing company and encouragement to get back to normality. Nothing is too
much trouble, one can call for assistance 24 hours a day, therefore I would recommend the manager and the team to anyone who needs care and assistance.

Reply from Claire Wooldridge, Manager at The Homecaring Team Ltd

Thank you for taking the time to submit such a lovely review. It is our pleasure to care for such a wonderful man. Warmest regards.


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Overall Experience  Overall Experience 5.0 out of 5

The home caring team were fantastic when my grandad was poorly they went above and beyond to ensure he was well cared for after his stay in hospital. Nothing was too much trouble and we knew he was in good hands. So much so we have continued to use their services and he looks forward to his daily visits
from the team.

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Overall Experience  Overall Experience 5.0 out of 5

Have used The Homecaring Team for a considerable time and have always been so grateful for all the care and attention received. Nothing is ever too much trouble whatever you ask them to do for you. It is not an easy thing to do when you realise you need care and to get someone to come to your home you
have to feel relaxed and this is what you get from them.

Reply from Claire Wooldridge, Manager at The Homecaring Team Ltd

It is always a pleasure to visit you. Thank you for taking the time to leave this very kind review.


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Overall Experience  Overall Experience 5.0 out of 5

The Homecaring Team have been calling on our Mom for several months. We have found them to be caring, reliable, flexible and trustworthy. In our experience, no situation is too much trouble for them whether it be hospital or doctor appointments or just to pop in and get some shopping. Highly recommend.

Reply from Claire Wooldridge, Manager at The Homecaring Team Ltd

Thank you so much for taking the time to leave us this very kind review. It is our pleasure to care for such a wonderful lady!


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Overall Experience  Overall Experience 5.0 out of 5

Just the best service ever. I use the Homecaring Team for my mum when I'm away. Every person that calls in on her is so kind, patient and loving. It gives me a huge peace of mind that my mum is in good hands.

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Overall Experience  Overall Experience 5.0 out of 5

What can we say? Care is for my 86-year-old Father. Excellence in all areas, staff, care, compassion, knowledge, timekeeping, nothing is too much.
We feel privileged to have the support and understanding that Homecaring Team provide, a 5* care company.
Thank you to all.

Reply from Claire Wooldridge, Manager at The Homecaring Team Ltd

Thank you so much for taking the time to submit this lovely review. We appreciate it very much!


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Overall Experience  Overall Experience 5.0 out of 5

The Homecaring Team are an amazing group of carers who have been nothing but caring, friendly and kind to both my grandparents. My grandparents have now had 10 months plus worth of care from them. All of the carers go above and beyond in their roles. I'm so happy we found a company that we can trust
and more importantly make my grandparents feel relaxed and happy.
Thank you so much for the help and support you continue to give us as a family we couldn't do it without you.

Reply from Claire Wooldridge, Manager at The Homecaring Team Ltd

Thank you for taking the time to submit this lovely review. It means a lot to all of the team to hear such wonderful feedback. It is a real pleasure to care for your grandparents!


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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for The Homecaring Team Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for The Homecaring Team Ltd is calculated as follows: ( (78 Excellents x 5) ) ÷ 78 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for The Homecaring Team Ltd is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (2)

Beverley

Beverley Taft

Job Title: Director/Nominated Person

Joined: 2022

Beverley started working within the care sector from the age of 17 and has since gained a wealth of experience, in a variety of settings over the last 30 years.


Beverley is well known within her community for providing outstanding care and offering help and support to local people and is often recommended through word of mouth by the local community.
Beverley therefore decided to create The Homecaring Team Ltd to give something back to her community by enabling her to put her passion and past experience into a high-quality service that accommodates the needs of some of our most vulnerable within society.


Outside of work, Beverley also has a passion for rescuing animals and has provided homes for hundreds of animals, alongside the RSPCA.


She has undertaken charity work and organised shows and fetes within the community.


Claire

Claire Wooldridge

Job Title: Registered Manager

Joined: 2023

After achieving her degree in Social Care, Claire decided to join The Homecaring Team in March 2023. Whilst Claire's previous employment was mainly working with vulnerable children or as a pharmacy dispenser, Claire decided that the skills she had developed were transferrable to working with the elderly in being able to ultimately deliver safe and high-quality care.


Claire works mainly within the office to carry out initial assessments, care plans, recruitment and the day-to-day running of the service. Claire is the main point of contact for the carers and also clients and their families and will assist in making enquiries, ordering medication and GP appointments.


Frequently Asked Questions about The Homecaring Team Ltd

What Type of Services does The Homecaring Team Ltd offer?

The Homecaring Team Ltd offers Home Care.

How many Carers does The Homecaring Team Ltd employ?

The Homecaring Team Ltd employs 12 carers.