Right at Home Harrogate

Ent 3, Harrogate Convention Ctre, Springfield House - 1st floor, Kings Road, Harrogate HG1 5NX
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9.9 9 Reviews
  • Right at Home Harrogate, Harrogate
Right at Home Harrogate is a a reputable and trustworthy homecare provider that offers a diverse range of services to meet the unique needs of their clients in Harrogate and all the surrounding areas. They deeply value their clients and recognise that each individual is different, with specific requirements and preferences. With a deep understanding of this diversity, Right at Home Harrogate ensures that their clients receive personalised care and support tailored to their specific needs to enhance the quality of life for those they support.

Right at Home Harrogate goes above and beyond by prioritising the overall wellbeing of their clients. They understand the importance of actively listening to their clients' needs and preferences. By fostering open communication and a client-centred approach, they ensure that their clients' voices are heard and their needs are effectively addressed.

Right at Home Harrogate has an unwavering appreciation for their dedicated care team. They acknowledge the incredible work done by their CareGivers and continuously invest in their professional growth and development. By offering comprehensive training programs, Right at Home Harrogate ensures that their care team is equipped with the necessary skills and knowledge to deliver exceptional care for all of their clients regardless of their needs.

Right at Home Harrogate is a homecare provider that exemplifies excellence in client care. With a deep appreciation for the uniqueness of individuals and an unwavering commitment to their caregivers, they strive to create a nurturing and supportive environment that enhances the quality of life for their clients and their relatives.

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Care Provided by Right at Home Harrogate

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Person in charge
  • Veronica Manolache (Managing Director)

Funding & Fees Guide for Right at Home Harrogate

  • Prices

  • £39.50 - £41.50

Right at Home Harrogate Reviews (9)

9.9

Right at Home Harrogate has a Review Score of 9.9 (9.881) out of 10, based on 9 reviews in the last 2 years. Over all time Right at Home Harrogate has 9 reviews.

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Review from S R (Friend of Client) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It came to a point where my friend needed help at home to live a comfortable life in his own home. He's 86 and getting to the point where help was needed so we engaged 'Right At Home' to start slowly a couple of days a week but now he's completely happy with the service and has visits twice a day every
day for the foreseeable future. The carers are very knowledgeable and kind and have suggestions that we hadn't thought of. His main carer has been so helpful. I can thoroughly recommend this company.

Reply from Veronica Manolache, Managing Director at Right at Home Harrogate

Thank you so much for your kind words and for sharing your experience. We're delighted to hear that your friend receives the support he needs to continue living comfortably at home. It's wonderful to know that our caregivers have made a positive difference and provided helpful suggestions along the way. We truly appreciate your trust in Right at Home Harrogate. If there's anything more we can do to support you or your friend, please don't hesitate to reach out.


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Review from K M (Client) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Once again exceptional service from Right at Home Harrogate. Nothing was too much trouble the team organised days out according to my wishes and made sure I can enjoy them. I can't thank them enough, well managed, professional, caring and treated me with dignity. I can't recommend them enough. I am
looking forward to them supporting me on my next booking.

Reply from Veronica Manolache, Managing Director at Right at Home Harrogate

Thank you so much for your kind words and wonderful feedback. We're happy to hear you had such a positive experience with our team at Right at Home Harrogate. It's our pleasure to organise days out that suit your wishes and to ensure you enjoy them to the fullest. Your appreciation means a great deal to us, and we're grateful for your trust. We look forward to supporting you again on your next booking!


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Review from C J (Client) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've had the pleasure of being a client of Right at Home Harrogate. They are incredibly professional and attentive to detail. Reached out to them when I needed it the most and not sure what to look for. Nothing too much trouble, they go above and beyond to ensure everything is perfect. It's rare to
find such dedicated and customer focused service. I feel reassured knowing that they are visiting me. I can highly recommend them to anyone looking for a reliable home care provider.

Reply from Veronica Manolache, Managing Director at Right at Home Harrogate

Thank you so much for your lovely feedback! We're delighted to hear that you've had such a positive experience with Right at Home Harrogate. Our team takes great pride in providing attentive and professional care, and its wonderful to know that you feel reassured and supported by our visits. Your kind words truly mean a lot to us, and were grateful for your recommendation. If there's ever anything more we can do to support you, please don't hesitate to let us know!


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Review from M J (Wife of Client) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have reached out to Right at Home Harrogate after a friend of mine recommended them when I was looking for some help for my husband.
I was feeling overwhelmed with the amount of things I needed to do for him, that I felt I couldn't cope. This was taking away the quality of time I used to have with
him.
From the first interaction, the manager was very helpful, offering me a lot of vital information and made me feel reassured that they know what they are doing.
The team is so helpful, treating me and my husband with dignity. All the ladies are so friendly and nothing is too much trouble to them.
If you are looking for help at home, I definitely recommend this company.
Thank you for all the support, for me and my husband.

Reply from Veronica Manolache, Managing Director at Right at Home Harrogate

Thank you ever so much for taking the time to share your experience with Right at Home Harrogate. We're absolutely delighted to hear that you found our team helpful and supportive during such a challenging time. It's heartwarming to know that our manager was able to provide you with the reassurance and information you needed. We always strive to ensure that our clients and their families feel cared for and respected, and it's lovely to hear that our friendly team made you and your husband feel valued. Your recommendation means the world to us! If you ever need further support or have any questions, please don't hesitate to reach out.


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Review from J C (Son of Client) published on 8 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's such a concern looking for an in-home care company for an elderly parent, especially for the first time and in an extremely short notice circumstance.
I was recommended Right at Home by a friend and have to say it's been the best recommendation I could have hoped for
The Harrogate franchise
is run by a wonderful manager who is amazing.
She listened to everything that Mum needed and all conversations with her made her feel listened to and also respected, which is so important.
We only gave the manager six days' notice to help provide care for Mum at home after a situation changed.
It honestly felt like an impossible task but incredibly not only did the manager make the time to meet, assess, and get to know Mum a few days later, but she had the care schedule all planned out and set to go exactly when was
The Harrogate Right at Home team has so much experience (one was a nurse for many decades) and are so caring and genuine that I can highly recommend them!
Thank you so much to the manages!

Reply from Veronica Manolache, Managing Director at Right at Home Harrogate

Thank you so much for your kind and thoughtful feedback! We're truly delighted to hear that you had such a positive experience with Right at Home Harrogate. Supporting families during challenging times, especially on short notice, is at the heart of what we do. Our manager and team are dedicated to providing compassionate, personalised care that makes a real difference, and it's wonderful to know your mum felt respected and cared for. Thank you for recommending us- we're always here to help!


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Review from Anna Y (Daughter of Client) published on 2 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Right at Home Harrogate have supported both my mum and dad. The care they have given has been fantastic. The staff are highly knowledgeable, professional and incredibly caring. They take time to get to know their clients and offer amazing support and invaluable advice. The care they are giving is allowing
my dad who has dementia to remain at home, whilst ensuring my mum can manage. I highly recommend their services.

Reply from Veronica Manolache, Managing Director at Right at Home Harrogate

Thank you for your kind words. We're so pleased to hear that our care has made a difference for your mum and dad. Supporting families like yours is at the heart of what we do, and it's wonderful to know our team has been professional, caring, and helpful. Your recommendation means so much to us!


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Review from E C (Client) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Had full confidence in my carers.
Regularly checking I was happy with any situation arising.

Reply from Veronica Manolache, Managing Director at Right at Home Harrogate

Thank you very much for your kind feedback. We're delighted to hear that you felt confident in your carers and appreciated our regular check-ins to ensure your satisfaction. At Right at Home Harrogate, we prioritise your comfort and well-being, and it's wonderful to know we're meeting your expectations. Please don't hesitate to get in touch if there's anything more we can do for you.


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Review from C M (Wife of Client) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very efficient, polite and friendly. Professional at all times particularly in difficult situations. Experienced in caring for others. Interested in improvised knowledge. Resourceful which benefits and improves clients' mental ability and dignity. Treated with dignity at all times. Well organised and
resourceful. A pleasure to have visiting our home. Good value for money and would thoroughly recommend it to others.

Reply from Veronica Manolache, Managing Director at Right at Home Harrogate

Thank you very much for your kind and detailed feedback. We're so pleased to hear that our carers provided efficient, polite, and friendly support, even in challenging situations. At Right at Home Harrogate, professionalism and treating our clients with dignity are always our top priorities, and it's wonderful to know that our team's experience and dedication have had a positive impact on your well-being. We're also pleased that you feel our service offers good value for money and would recommend us to others. Please don't hesitate to reach out if there's anything more we can do to support you!


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Review from Sarah M (Daughter of Client) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are new clients, needing care for my Mother after a lengthy hospital stay and for my Father who has moderate/severe mixed dementia & Alzheimer's. We cannot put into words how positive an experience it has been and how helpful and supportive Right At Home has been. It has made a huge difference in
my parent's life and is enabling them to stay in their own home. Care packages are well thought through, varied, and stimulating on both a physical and mental level and nothing is too much trouble.

Reply from Veronica Manolache, Managing Director at Right at Home Harrogate

Thank you so much for your wonderful review! We're delighted to hear that Right at Home Harrogate has made such a positive impact on your parents' lives during this challenging time. Providing exceptional home care for all our clients is our top priority, and it's heartwarming to know that our tailored care packages are helping your mother and father maintain their independence at home. We are committed to offering not only physical assistance but also stimulating activities that support mental well-being. We believe that personalised care is vital in ensuring comfort and happiness for all our clients. If there's anything more we can do to support you and your family, please don't hesitate to reach out. We're here to help every step of the way. Thank you once again for choosing Right at Home Harrogate!


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Current Review Score: 9.9 (9.881)

Overview of Review Score

The Review Score of 9.9 (9.881) out of 10 for Right at Home Harrogate is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.981 for Right at Home Harrogate is calculated as follows: ( (52 Excellents x 5) + (1 Goods x 4) ) ÷ 53 Ratings = 4.981

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Right at Home Harrogate is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (9)

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Meet the Team (1)

Veronica

Veronica Manolache

Job Title: Managing Director

Joined: 2024

Veronica began her professional journey with a degree in Economics and a brief stint in Marketing. However, her passion for supporting others and enhancing lives led her to transition into the care industry. Since then, Veronica has dedicated over 10 years to the Health and Social Care sector, specialising in providing exceptional care and support to those in need.


Starting as a Care Assistant in domiciliary care, Veronica’s dedication and commitment propelled her through various roles, including Senior Care Assistant, Team Leader, and Deputy Manager. In November 2021, she assumed the role of Registered Manager at Right at Home Ilkley, Keighley & Skipton, where she continued to excel in overseeing the delivery of top-tier care services before embarking on the Managing Director role with Right at Home Harrogate.


Veronica’s diverse experiences have equipped her with the skills and knowledge to support individuals across various spectrums of care needs. She has worked with the elderly, individuals living with Dementia, learning disabilities, challenging behaviour, and brain injuries. Through continuous learning and obtaining relevant qualifications, Veronica ensures that the care provided meets the highest standards of quality.


Veronica's approach to care is defined by compassion, empathy, and a genuine desire to enhance the quality of life for all clients. She believes in the importance of delivering person-centred care tailored to meet the unique needs of each individual, fostering an environment where clients can thrive and live comfortably in their own homes.


Veronica’s dedication to the care industry and her unwavering commitment to improving the lives of others make her a valuable asset in the field of healthcare. Her journey serves as an inspiration to aspiring caregivers and business owners looking to make a meaningful impact in the lives of those they support.


Frequently Asked Questions about Right at Home Harrogate

What Type of Services does Right at Home Harrogate offer?

Right at Home Harrogate offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home Harrogate to verify any information. View our terms and conditions. Right at Home Harrogate has an Enhanced Service – more info.