Reflection Care Services
Hourly standard rate: £23.50
Hourly rate unsocial: £24.50
45 mins standard rate: £20.50
45 mins rate unsocial: £21.50
30 mins standard rate: £16.50
30 mins rate unsocial; £17.50
Weekends & Nights
Hourly standard rate: £24.50
Hourly rate unsocial: £25.50
45 mins standard rate: £21.50
45 mins rate unsocial: £22.50
30 mins standard rate: £17.50
30 mins rate unsocial; £18.50
Public / Bank Holidays will be double of the above
Rates may be reviewed in line with changes in legislative or Local Authority requirements.
a) Charges
The above are all inclusive and in normal circumstances there will be no extra charges other than
mileage shopping/errands agreed in advance at 45p per mile (services are currently exempt from
VAT) Rates are subject to change based on any significant increase in care requirements. Any such
increase will be disclosed and agreed with the fund provider prior to implementation.
b) Public holidays Charges
Public holiday charges will apply on all statutory public holidays from midnight to midnight.
c) Live in Services
We provide a live in care service, where a care worker who will be living in and available to assist in
personal care during the day and to be on call during the night. This is a bespoke service tailored to
individual needs and assessment. Further details and rates can be provided by the manager upon request.
d) Timesheets/Electric call monitoring (ECM)
Reflection of Care Ltd has a Review Score of 8.9 (8.882) out of 10, based on 3 reviews in the last 2 years. Over all time Reflection of Care Ltd has 3 reviews.
Review from B C (Wife of Client) published on 26 September 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Hawa Camara, Manager at Reflection of Care Ltd
Thank you for taking the time to share your experience with us. We are delighted to hear that the carer provided excellent care to your husband and supported your family during such a difficult time. At Reflection of Care, we strive to ensure that our service users receive compassionate and professional support and we are pleased to know that we were able to meet your expectations. Your recommendation means a lot to us, and we are grateful for your kind words. Thank you once again for choosing Reflection of Care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Patricia W (Daughter of Client) published on 17 September 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Hawa Camara, Manager at Reflection of Care Ltd
Thank you for your glowing review! We truly appreciate your kind words and are thrilled to hear about the positive experience you and your family have had with us. It's great to hear that the carers were suited to your father's need, ensuring your father's safety and well-being. We are grateful for your recommendation and will continue to uphold our high standards of care and service. Thank you once again for sharing your feedback!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J H (Sister of Client) published on 17 September 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Hawa Camara, Manager at Reflection of Care Ltd
Thank you so much for taking the time to share your positive feedback about our staff. We are delighted to hear that you found our team to be caring, reliable, and supportive. Providing top-quality service and adapting to meet our clients' needs is a top priority for us. Your kind words are truly appreciated and we are grateful for your recommendation.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.9 (8.882) out of 10 for Reflection of Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.882 for Reflection of Care Ltd is calculated as follows: ( (15 Excellents x 5) + (2 Goods x 4) ) ÷ 17 Ratings = 4.882
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Reflection of Care Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Director/Manager
Director/Manager
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Reflection of Care Ltd to verify any information. View our terms and conditions. Reflection of Care Ltd has an Enhanced Service – more info.
