SSG Care Services Ltd

18 Minerva Heights, Blunsdon, Swindon SN26 8AB
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8.5 2 Reviews
  • SSG Care Services Ltd, Swindon
SSG Care Services Ltd provides compassionate home care services in people's own homes.

Home care services include assistance with personal care (showering, dressing, going to the toilet, getting out of bed), help with household tasks, assistance getting to medical and social appointments etc.

Caring, trained home care staff treat people requiring care with respect.

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Care Provided by SSG Care Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • SSG Care Services Ltd
  • Person in charge
  • Patience Makoni (Manager)

Funding & Fees Guide for SSG Care Services Ltd

  • Prices

  • Fees upon request as tailor made for each individualFees are also dependent on the level of care needed

  • Fees are dependent on the level of care needed and this is determined at the initial assessment. Please call the office to discuss the fees further.


    Prices available on request
    Prices are calculated on a per hour basis, additional fees may apply.


    Dependant on the level of care needs

SSG Care Services Ltd Reviews (2)

8.5

SSG Care Services Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time SSG Care Services Ltd has 2 reviews.

Overall Experience

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Date Published

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Review from A K (Client) published on 6 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

SSG Care Services Ltd is a very professional company employing a very well-qualified staff. They deliver a well-designed package of care for each individual client according to their appropriate needs. The staff are always helpful, kind, caring and very attentive to their client's welfare and well-being
on every visit, additionally, the staff are on call if an emergency ever occurs.
I highly recommend this care company.

Reply from Patience Makoni, Registered Manager at SSG Care Services Ltd

Thank you for taking the time to send a review. As a service provider, one of our aims is total all-round satisfaction. We work at giving the best service possible tailor-made for each individual with them and not for them. We ensure that we personalise the care we deliver to our clients. At SSG Care Services Ltd, we guarantee you satisfaction and nothing less. Thank you once again.


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Care / Support

Management

Treated with Dignity

Value for Money

Review from Kim M (Stepdaughter of Client) published on 15 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Two members of staff have been taking care of my stepfather for many months now and we are all so grateful to have been put in touch with them.
They are truly exceptional in every sense. Both carers are highly professional, skilled and experienced which is evident in the outstanding level of care
they provide. They attend to his every need with diligence and expertise, ensuring he is comfortable and well cared for at all times.
What also stands out about them is their positive and outgoing nature. They always bring a happy, uplifting energy into the home, creating a warm and friendly environment that he and Mum look forward to. They excel at their roles and always go the extra mile to make sure he feels valued and respected and this includes making sure that my mum is okay too.
We couldn't ask for better carers. Their expertise, combined with their cheerful personalities has brought immense comfort to our family. We are so grateful for the wonderful care they provide.

Reply from Patience Makoni, Registered Manager at SSG Care Services Ltd

Thank you so much for the excellent remarks and review. We value our clients and their families and give them the individualised person-centred care they deserve. This is what caring is all about and at SSG Care Services, we take pride in what we do, rest assured, we set high standards and expectations, and we aim to make every moment special. Our team are compassionate, caring, kind, empathetic individuals who deliver exceptional service. We are glad to be a part of your family's journey. Thank you.


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Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for SSG Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for SSG Care Services Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for SSG Care Services Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about SSG Care Services Ltd

What Type of Services does SSG Care Services Ltd offer?

SSG Care Services Ltd offers Home Care.

How many Carers does SSG Care Services Ltd employ?

SSG Care Services Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SSG Care Services Ltd to verify any information. View our terms and conditions. SSG Care Services Ltd has an Enhanced Service – more info.