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Walfinch Milton Keynes and Bedford has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Walfinch Milton Keynes and Bedford has 2 reviews.
Review from K F (Son of Client) published on 19 March 2025
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Reply from Ninitha Thomas, Care Manager at Walfinch Milton Keynes and Bedford
Thank you for your wonderful review! We're truly grateful for your kind words and your feedback inspires us to continue providing compassionate, high-quality support. It's an honour caring for your father and thank you for giving us the wonderful opportunity to look after your father.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from W M (Niece of Client) published on 7 January 2025
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Reply from Ninitha Thomas, Care Manager at Walfinch Milton Keynes and Bedford
Thank you so much for your kind words. I am so happy you are happy with our team. We really enjoy taking care of your Aunt. Thank you again.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.5 (8.500) out of 10 for Walfinch Milton Keynes and Bedford is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Walfinch Milton Keynes and Bedford is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Walfinch Milton Keynes and Bedford is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Director
Joined: 2024
With over 15 years of experience, Spandana Boppuri brings a strong background in HR and Marketing to her role as Director. Her compassionate nature and dedication to helping others have led her to pursue a full-time career in the care industry. Spandana is also an active member of her local church, where she serves children and those in need, further showcasing her commitment to supporting her community.
Spandana is deeply passionate about social care, driven by her desire to build meaningful relationships with those who require care and support. Her vision for the Walfinch Milton Keynes and Bedford franchise is to create an environment that embodies the value of "Do as you would be done by," ensuring every client and their families feel supported, cared for, and treated like family within their own homes.
As one of the directors at Walfinch Milton Keynes and Bedford, Spandana takes pride in her exceptional team of carers. She prioritises their well-being, creating a happy and supportive workplace so that they can bring the same joy and care to the clients. The team is dedicated to cultivating the warmth and comfort of an extended family, providing personalised and loving care to every client.
Job Title: Director
Joined: 2024
Dimpu Boppuri brings over 20 years of experience in the IT industry, having worked with major organisations while nurturing his true passion for entrepreneurship. Driven by a desire to solve real-world problems, Dimpu carefully selects ventures that align with his vision of meeting people’s needs and are led by ambitious, goal-oriented teams.
Active at his local church is one of Dimpu’s greatest joys, reflecting his deep faith and commitment to his community. Fitness is another cornerstone of his life, where he demonstrates discipline and dedication. In his free time, Dimpu enjoys travelling, discovering new places, and immersing himself in literature.
Through his role at Walfinch Milton Keynes and Bedford, Dimpu aims to leverage his wealth of experience to empower others. He is committed to sharing his knowledge, imparting valuable skills, and inspiring those who think creatively and dare to step outside the box. His leadership fosters a culture of innovation, compassion, and unwavering support for both clients and the team.
Job Title: Care Manager
Joined: 2024
Ninitha Thomas is a graduate nurse with extensive experience in healthcare, spanning diverse communities and roles as a midwife and surgical nurse. With over 12 years in the care sector, her journey has taken her from working as a care assistant to becoming a Registered Care Manager, a role she has excelled in for the past seven years.
Ninitha’s passion for helping people shines through the moment you meet her. She naturally forges meaningful relationships with those she cares for and is renowned for going the extra mile to ensure her clients feel supported, valued, and genuinely cared for.
At Walfinch Milton Keynes and Bedford, Ninitha brings her wealth of experience, compassion, and dedication to her leadership role. She strives to ensure that every client receives the highest quality care while fostering a supportive and empowering environment for her team.
Beyond her professional life, Ninitha lives in Milton Keynes with her husband, and their beloved playful Rag Doll cat Simhika who often entertains her with quirky antics, switching between imitating a lamb and an owl! Outside of work, Ninitha enjoys reading, music, drawing, and cooking. Recently, she has taken on the exciting challenge of learning to play the ukulele, finding joy in mastering the instrument and exploring her musical talents- much to the annoyance of her neighbours.
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