Better Days Home Care

Unit 5-6, The Brian Clough Business Centre, 200-222, Cotton Lane, Derby DE24 8GJ
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8.5 2 Reviews
  • Better Days Home Care, Derby
Better Days Home care are a friendly team who provide care within the Derby and Derbyshire area, and believe that all clients should receive the highest quality care in the comfort of their own home.

The team provides regulated services that include personal care, support with daily activities, medication assistance, meal preparation, dementia care, companionship, and respite services.

The Better Days Home Care team have a genuine passion for care, and work together with the client to develop a person centred care plan to fully meet the needs of each individual.

The care professionals are carefully recruited because of their caring, compassionate nature, skills and experience, and are fully trained to the highest standard. All staff are DBS and reference checked prior to being employed.

The team will always meet you with warmth and a smile and will always go above and beyond.

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Care Provided by Better Days Home Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Better Days Home Care Ltd
  • Person in charge
  • Natasha Williston and Sonia Hoskins (Registered Manager and Manager)

Funding & Fees Guide for Better Days Home Care

  • Prices

  • We are here to help, please contact us directly to learn more about our fees which are tailored to your individual needs.

Better Days Home Care Reviews (2)

8.5

Better Days Home Care has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Better Days Home Care has 2 reviews.

Overall Experience

  • 2
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Date Published

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Review from J C (Daughter of Client) published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was apprehensive about starting care for my parents, mostly because previous calls to agencies had not been helpful. However on this occasion, from the initial phone call onwards the service has been exceptional. After detailed interview, the carers have made sure that every base has been covered.
They have been reliable and flexible. My parents have thrived with their kindness. I feel really reassured that I can holiday etc without worry.

Reply from Better Days, Management at Better Days Home Care

Thank you for taking the time to write this lovely review of our service. We're happy that your experience with us has been positive as our aim is to provide the highest quality care and make a difference in peoples lives. Many thanks from Better Days Home Care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Anthony G (Client) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent - no other word to describe them. Nothing is too much trouble. They've helped me with phone calls and on the internet. Always cheerful and a pleasure to see them. Very professional.

Reply from Natasha and Sonia, Registered Manager and Manager at Better Days Home Care

Thank you for your review, we're really happy that you're pleased with the care we provide.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Better Days Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Better Days Home Care is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Better Days Home Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Better Days Home Care

What Type of Services does Better Days Home Care offer?

Better Days Home Care offers Home Care.

How many Carers does Better Days Home Care employ?

Better Days Home Care employs 2 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Better Days Home Care to verify any information. View our terms and conditions. Better Days Home Care has an Enhanced Service – more info.