Saen El-Tara Care Services Ltd

93 Mangold Way, Erith DA18 4DB
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8.9 3 Reviews
  • Saen El-Tara Care Services Ltd, Erith
At Saen El-Tara Care Services, they support individuals with Personal Care, Live-in Care & Support, Companionship, Chaperone services, Sit-in Care & Support, Holiday Care & Support and Household Maintenance as and when required.

It is a home care agency registered, and regulated by CQC to provide home care for adults and the elderly in the comfort of their homes. They are available 24/7 to meet your needs because they are flexible, adaptable and passionate about the quality of care and support you receive.

All staff are fully trained, vetted (DBS) checked and certified to work for your total peace of mind.

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Care Provided by Saen El-Tara Care Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Saen El-tara Care Services Ltd
  • Person in charge
  • Iyamu Ighodaro (Manager)
  • Admission Criteria
    • Registered Nursing Services

Funding & Fees Guide for Saen El-Tara Care Services Ltd

  • Prices

  • Our fees starts from £18.75 per hour depending on client assessed needs.

  • Call our friendly team to discuss applicable rates. No other hidden charges associated with our rate.
    Changes to our fee structure shall be in line with government guidelines and national holiday rates will apply.

Saen El-Tara Care Services Ltd Reviews (3)

8.9

Saen El-Tara Care Services Ltd has a Review Score of 8.9 (8.944) out of 10, based on 3 reviews in the last 2 years. Over all time Saen El-Tara Care Services Ltd has 3 reviews.

Overall Experience

  • 3
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Date Published

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Review from Sandra H (Daughter of Client) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Saen El-Tara Care Services gave my dad a good experience, though shortlived, for all the care and support from their experienced experienced Health Care Assistants. From the first contact with their manager until the last day of the care for my dad, they approached their care delivery differently. I
would recommend them to anyone who needs good and professional carers anytime or anyday. Keep doing what you do.

Reply from Iyamu Ighodaro, CQC Registered Manager at Saen El-Tara Care Services Ltd

Thank you for your review, it means a lot to us here are Saen El-Tara Care Services. We are delighted to learn that we made good impact on the wellbeing of your dad - Management.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ian R (Grandson of Client) published on 2 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall care and support provided my grandpa has been nothing short of outstanding.
Starting with detailed initial meeting for needs assessment to ensure their carers looking after my grandpa were carefully selected according to his preferences, his needs were met each time. All the staff are
well trained and professional. Always caring with compassion.
We'll recommend them any day.

Reply from Management at Saen El-Tara Care Services Ltd

Dear Ian
Thank you for your review!
We truly appreciate your words and are excited to hear about the positive experience you and your family had with us. It is great to hear that our support staff were suited to your grandpa's preferences, ensuring his needs were met at all times. We are grateful for your recommendations, and we will continue to maintain our high standards of care and support services. Thank you.


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Management

Treated with Dignity

Value for Money

Review from Miriam H (Wife of Client) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Saen El-Tara. They have very experienced Health Care Assistants.
They really helped me look after my husband when he had an operation.
I would recommend them to anyone who needs good and professional carers.
The Care Manager was very helpful each time I called them for advice.
Keep up the good
work.

Reply from Management at Saen El-Tara Care Services Ltd

Thank you so much for your fine review. We are so pleased and excited to hear that our care and support staff were able to support your husband after his operation. The team has feedback to the office about how pleasant your husband is also. Thank you for allowing us the opportunity to serve.


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Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.9 (8.944)

Overview of Review Score

The Review Score of 8.9 (8.944) out of 10 for Saen El-Tara Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.944 for Saen El-Tara Care Services Ltd is calculated as follows: ( (17 Excellents x 5) + (1 Goods x 4) ) ÷ 18 Ratings = 4.944

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Saen El-Tara Care Services Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

Iyamu

Iyamu Ighodaro

Job Title: Director/Registered Manager

Joined: 2024

Iyamu is the Director/Registered Manager of the service. He has over 18 years working experience in Homecare and Residential Care & Support at different operational and management levels.


Together with the team at Saen El-Tara Care Services Ltd, we have consistently supported our service users to maintain choice, dignity and respect.


We are available everyday for you because we Care to Serve.


Frequently Asked Questions about Saen El-Tara Care Services Ltd

What Type of Services does Saen El-Tara Care Services Ltd offer?

Saen El-Tara Care Services Ltd offers Home Care.

How many Carers does Saen El-Tara Care Services Ltd employ?

Saen El-Tara Care Services Ltd employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Saen El-Tara Care Services Ltd to verify any information. View our terms and conditions. Saen El-Tara Care Services Ltd has an Enhanced Service – more info.