Care Heroes Ltd

15-17 Regus-Southampton, Cumberland Place, Grosvenor Square, Southampton SO15 2BG
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8.0 1 Review
  • Care Heroes Ltd, Southampton
Care Heroes understands how important it is to find reliable care. That’s why Care Heroes Limited is committed to supporting families in Eastleigh with personalised home care solutions.

Whether your loved one needs help with daily tasks, overnight care, or just a friendly companion, Care Heroes Limited caring team is here to make life easier for you.

Additionally, Care Heroes Limited operates 24-Hour Home Care in Hampshire areas, to ensure your loved one is always safe and comfortable.
Contact Care Heroes Limited today to discuss how to provide the support, Care and peace of mind your family deserves.

List of Some Areas covered by Care Heroes Limited are:
Avenue Campus
Ashurst
Bevois Valley
Bitterne
Bitterne Manor
Boldrewood Innovation Campus
Chandlers Ford
Calmore
Highfield Campus
Highfield, Southampton
Holyrood estate
Hedge End
Itchen Ferry village
Lordshill
Lordswood, Southampton
Mansbridge
Maybush
Midanbury
Millbrook, Southampton
Marchwood
Nicholstown
Northam, Southampton
North Baddesley
Ocean Village
Peartree Green
The Polygon, Southampton
Regents Park, Southampton
Romsey
St Denys
St Mary’s, Southampton
Shirley, Southampton
Sholing
Southampton City Centre
Thornhill, Southampton
Townhill Park
Totton
Weston, Southampton
Winchester

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Care Provided by Care Heroes Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Care Heroes Ltd
  • Person in charge
  • Anne Mbuthia (Registered Manager)

Funding & Fees Guide for Care Heroes Ltd

  • Prices

  • Care Heroes Limited offers fees such as:


    Standard day Rate from £23.00/hr


    Night rate £24.00/hr


    Live-in Care from £900 weekly


    Sleep-In Night Care £110

  • Fees above is determined by the length of time

Care Heroes Ltd Reviews (1)

8.0

Care Heroes Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Care Heroes Ltd has 1 review.

Overall Experience

  • 1
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  • 0
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Date Published

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Review from Tonde C (Client) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care Heroes excellently stepped up to help me manage through a personal health crisis at the start of the year. The service was great from the first phone call to the carers that came my way in the following days. I greatly appreciate their care and concern to get me back up. Care Heroes greatly eased
the anxiety of falling ill when living alone. I would highly recommend.

Reply from Anne Mbuthia, Registered Manager at Care Heroes Ltd

Care Heroes Limited are happy to learn that we supported your recovery process and that you were satisfied with our services.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Care Heroes Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Care Heroes Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care Heroes Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (2)

Rowena

Rowena

Job Title: Care Coordinator

Joined: 2021

Care coordinator in charge of the staff coordination and management.


Andrei

Andrei Nemeti

Job Title: Lead Carer

Meet Lead Carer Andrei.


He has over 10 years of experience in health care working in care homes and communities.


Frequently Asked Questions about Care Heroes Ltd

What Type of Services does Care Heroes Ltd offer?

Care Heroes Ltd offers Home Care.

How many Carers does Care Heroes Ltd employ?

Care Heroes Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Heroes Ltd to verify any information. View our terms and conditions. Care Heroes Ltd has a Platinum Service – more info.