Sylvian Care Newbury

Suite 3, 3B Juno House, Calleva Park Business Centre, Aldermaston, Reading RG7 8RA
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8.0 1 Review
  • Sylvian Care Newbury, Reading
Sylvian Care Newbury is a specialised provider of domiciliary care services based in Aldermaston, Berkshire, covering the Newbury and West Berkshire area. The agency provides specialist, bespoke, professional person-centred care tailored to meet individual health care needs to people who need a little extra help to remain independent in the comfort of their own home. The agency’s services are for people aged 18-55, people over 65, people with mild mental health needs, physical disability, dementia and sensory impairment.

Sylvian Care Newbury’s qualified, continuously trained and experienced staff offers a range of care re-enablement and support such as daily personal care such as bathing, washing, and shaving, supporting getting up or going to bed, continence management and support for hospital discharge/post-operative convalescence care. The agency also provides live in care, companion care, housekeeping and personal assistant support, 24 hours a day, 7 days a week.

Services also include support with moving, handling and positioning, medication management, meal preparation, signposting to services, helping people with dementia to live in their own homes, companionship, laundry and light domestic housekeeping tasks, support with booking appointments, accompaniment to medical appointments or on social outings, shopping and running errands, and escort to appointments and activities.

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Care Provided by Sylvian Care Newbury

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Other Care Provided
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Ceeven Care Ltd
  • Person in charge
  • Cecilia Moore (Registered Manager)

Funding & Fees Guide for Sylvian Care Newbury

  • Prices

  • From £27.00 per hour
    From £22.50 per 45 minutes
    From £18.00 per 30 minutes

Sylvian Care Newbury Reviews (1)

8.0

Sylvian Care Newbury has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Sylvian Care Newbury has 1 review.

Overall Experience

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Date Published

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Review from Sandra P (Wife of Client) published on 17 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is our first experience of care in the community and was a bit scary, but needn't worry a particular staff member has been considerate, kind and caring to my husband's needs and helped him to progress into this stage of his life, it's not easy to have to ask for help but Sylvian care and have made
life so much easier thank you so much.

Reply from Cecilia Moore, Register manager at Sylvian Care Newbury

Many thanks for taking the time to submit a review. We are pleased to receive your positive feedback. At Sylvian Care Newbury, we strive to provide high-quality care to our clients, and we are pleased to hear that the care we are providing to your husband has made life so much easier. Thank You.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Sylvian Care Newbury is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Sylvian Care Newbury is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Sylvian Care Newbury is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (2)

Steven

Steven Moore

Job Title: Director

Joined: 2024

Qualifications: Steven holds a BA (Hons) in Social Work Degree obtained from the University of East London in 2014.


Experience: Steven has many years of experience as a Qualified Social Worker in Child Protection in the UK. He also has experience working with adults through an independent Living agency, supporting vulnerable adults whilst in the community as well as experience working with adults with Learning disabilities.


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Cecilia Moore

Job Title: Registered Manager

Joined: 2024

Qualifications: Cecilia holds a BA (Hons) in Social Work Degree obtained from the University of East London in 2011. She also completed a Social Work Practice Educator certificate in 2019 and a Certificate in Advanced Systemic Practice in 2019.


Experience: Cecilia has a vast array of experience both working with adults and with children. Before becoming a qualified social worker, she worked for 8 years in the care sector as an adult health care assistant/care worker both in residential care homes and domiciliary care. Since becoming a qualified social worker, Cecilia has worked in Children's services and has worked her way up in the profession to management level.


Frequently Asked Questions about Sylvian Care Newbury

What Type of Services does Sylvian Care Newbury offer?

Sylvian Care Newbury offers Home Care.

How many Carers does Sylvian Care Newbury employ?

Sylvian Care Newbury employs 2 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sylvian Care Newbury to verify any information. View our terms and conditions. Sylvian Care Newbury has an Enhanced Service – more info.