Apollo Care Surrey

Suite 1, Sandhurst House, 297 Yorktown Road, College Town, Sandhurst GU47 0QA
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8.0 1 Review
  • Apollo Care Surrey, Sandhurst
Apollo Care Surrey provides personalised care packages that are built around the individual to enrich their lives and empower them to live as they choose. By choosing Apollo Care, you and your loved ones gain security, peace of mind and independence through high quality care and support.

Staff receive all necessary training and DBS checks, and are punctual and reliable. Care plans are regularly reviewed to ensure that you receive the best support for your current needs and preferences, and the team are always happy to discuss your care plan with you.

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Care Provided by Apollo Care Surrey

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Laxon Nyoni (Manager)
  • Admission Criteria
    • No restrictions

Funding & Fees Guide for Apollo Care Surrey

  • Prices

  • Hourly Fees Start From   £27.00
    Leave-in Fees Start From £1050

  • Fees depends on your healthcare needs. The team need to do all the risk assessments to understand your needs and come up with a person-centred Care Plan for you

Apollo Care Surrey Reviews (1)

8.0

Apollo Care Surrey has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Apollo Care Surrey has 1 review.

Overall Experience

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Date Published

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Review from Graham A (Client) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you, Apollo Care Surrey, for looking after my mum so well. We are very happy with your carers and how they are caring for Mum. The carers have been very friendly, professional and thoughtful. All mum's individual needs are person-centred and being met to the highest quality standard. We know my
father can be hard work but you are always smiling and reassuring. Thank you. Keep up the good work and keep on smiling.

Reply from Nokhaya DLAMINI, Nominated Individual at Apollo Care Surrey

Thank you very much for your review. We will keep on smiling!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Apollo Care Surrey is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Apollo Care Surrey is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Apollo Care Surrey is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Meet the Team (3)

Nokhaya

Nokhaya Dlamini

Job Title: Nominated individual

Joined: 2024

Nokhaya has over thirty years in the health sector as a mental health practitioner. In addition, she has gained a great deal of leadership experience working as a director since 2012 and has been involved in establishing three health care practices. This vast knowledge in leadership and practices has afforded her the opportunity to improve patient care through the development of policies and procedures that has led her to embark on an ambitious project to deliver improved quality and efficient plans in the process working closely with commissioners of these services. She takes pride in the productive, companionate, and quality skills that impact positively on people’s lives professionally on daily basis. She has an accomplished professional portfolio in all areas she worked, and she has been involved in developing innovative practices as well as being involved in change of management. Her vision and mission are to ensure that people who use the service experience a seamless patient/client journey.


John

John Settle

Job Title: Director

Joined: 2024

John, director has many years of professional experience in customer facing roles within the service industry. I am excited to have joined CEO Nokhaya at Apollo Care Surrey where our skillsets complement each other to add value to the team.


Laxon

Laxon Nyoni

Job Title: Manager

Joined: 2024

Laxon has over 20 years experience working with various groups of people living with disabilities. He has been involved in Social care management roles for over 10 yrs. He has vast experience leading teams and services. Laxon has level 5 Leadership and management diploma. He also has BA(hons) Integrated Health and Social Care, and Masters Certificate in Adult Safeguarding and Child Protection.


Frequently Asked Questions about Apollo Care Surrey

What Type of Services does Apollo Care Surrey offer?

Apollo Care Surrey offers Home Care.

How many Carers does Apollo Care Surrey employ?

Apollo Care Surrey employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Apollo Care Surrey to verify any information. View our terms and conditions. Apollo Care Surrey has an Enhanced Service – more info.