Philphos Healthcare

Suite 207 Trinity Point, New Road, Halesowen B63 3HY
Submit a Review
8.9 3 Reviews
  • Philphos Healthcare, Halesowen
Philphos Healthcare is a CQC approved domiciliary / home care provider supporting individuals living in their own home and the community. They support older and vulnerable adults with daily living skills while at the same time promote safety and independence for individuals to remain living in the community.

Philphos Healthcare actively works in partnership with clients, ensuring services rendered reflect their wishes and preferences. They collaborate with families and professionals such as GP’s, district nurses and social workers.

Philphos Healthcare take safeguarding seriously and will intervene when any service user is at risk of harm. They are flexible and offer a wide range of services including, companionship, medication management, personal care, meal preparation, shopping, befriending and support for the client to maintain their social life or continue to take part in activities of interest.

They also provide respite calls for families caring for loved ones, to take a well-deserved rest.

Their Caregivers are chosen for their personality, kindness and empathy and are adequately trained to deliver care with respect, ensuring dignity of the client is maintained.

Show Philphos Healthcare on the Map

Care Provided by Philphos Healthcare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Philphos Healthcare Services Ltd
  • Person in charge
  • Will Akin (Manager)

Funding & Fees Guide for Philphos Healthcare

  • Prices

  • Starts from £20 per hour

  • Fee is flexible and is based on your care needs

Philphos Healthcare Reviews (3)

8.9

Philphos Healthcare has a Review Score of 8.9 (8.944) out of 10, based on 3 reviews in the last 2 years. Over all time Philphos Healthcare has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
3
3
3
0

Review from M A (Friend of Client) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was visiting my friend who is one of their service users. I like the way the staff interacted with my friend and took care of him. With companies like this that takes their time to train their staffs to make sure they provide the best possible care for their service users, families and friend of people
in care can be rest assured that their loved one is well cared for.

Reply from Will Akin, Registered Manager at Philphos Healthcare

Thank you for the feedback. Yes, our staff have experience and are well trained.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Mark F (Grandson of Client) published on 9 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Their care assessment, plan and caring pattern were awesome as it met my grandmother's needs.
Very good customer service, a particular member of staff is a good listener, he listened to all my grandma's care challenges and he provided solution to them all.

Reply from Will Akin, Registered Manager at Philphos Healthcare

Hi, Thank you for the feedback. We are always happy to help.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Lucy J (Daughter of Client) published on 15 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Philphos Healthcare provided excellent care and support for my mum when I went on vacation. I am really impressed by the feedback from Mum. The care workers arrived in time, they were respectful and patient. Thank you.

Reply from Will Akin, Registered Manager at Philphos Healthcare

Thank you very much for leaving us a review. It is our pleasure to render support for your mum and a privilege to be allowed into your home. This means a lot to us, we appreciate you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.9 (8.944)

Overview of Review Score

The Review Score of 8.9 (8.944) out of 10 for Philphos Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.944 for Philphos Healthcare is calculated as follows: ( (17 Excellents x 5) + (1 Goods x 4) ) ÷ 18 Ratings = 4.944

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Philphos Healthcare is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

No image found

Will

Job Title: Registered Manager

As a Registered Manager, Will has overall responsibility for the leadership of Philphos Healthcare Services and ensures full compliance with statutory regulations, as laid down by the Care Quality Commission.


Will is a Registered Nurse with over ten years of experience in healthcare delivery. He has worked extensively in the hospital and in the community supporting vulnerable adults in their activities of daily living, ensuring they maintain good well-being while living in their homes. He also holds a degree in Accounting and Financial Management. Will is passionate about delivering excellent care tailored to the needs of the service users.


When Will is not at Philphos Healthcare, he enjoys being at home with his family, attends services at his church and spends time working with local community groups aiming to bring people together, especially those who may be isolated and lonely.


No image found

Ade

Job Title: Deputy Manager

Ade is a Registered Social Worker and has worked with Birmingham City Council for many years. She also holds a Master’s degree in Nursing. Ade is organised and has attention to detail. She is passionate about helping others achieve their goals in life. As a Deputy Manager, Ade coordinates the activities of the caregivers, is involved in recruitment, and daily admin and supports the team.


When not at work, Ade loves spending time with her family. She likes to travel or watch TV soaps. She loves to cook and bake.


Frequently Asked Questions about Philphos Healthcare

What Type of Services does Philphos Healthcare offer?

Philphos Healthcare offers Home Care.

How many Carers does Philphos Healthcare employ?

Philphos Healthcare employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Philphos Healthcare to verify any information. View our terms and conditions. Philphos Healthcare has an Enhanced Service – more info.