Walfinch St Albans

Unit 1J, Herts Business Centre, Alexander Road, London Colney, St Albans AL2 1JG
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9.2 4 Reviews
  • Walfinch St Albans, St Albans
Walfinch St Albans is a trusted provider of home care services, specialising in offering person-centred, compassionate and professional care in support all clients.

Services include but not limited to:
- Hourly Care & Short Breaks
- Live-In Care
- Night Care
- Companionship
- Parkinson’s, Alzheimer’s, and Dementia Care
- Respite Care
- End of Life Care
- Physical injuries
- Alzheimer's and Dementia

Their tailored services ensure all clients receive the support they need, whether short-term or ongoing. The team collaborate closely with healthcare providers for a seamless transition from the clinic to their home.

The referral process is simple, and they’re committed to achieving the best outcomes for all clients. The team would be happy to discuss how they can support your recovery.

Thank you for considering Walfinch St Albans as your care partner.

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Care Provided by Walfinch St Albans

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Food Preparation & Serving
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Charlene John-Lewis (Manager)

Funding & Fees Guide for Walfinch St Albans

  • Prices

  • From 26gbp per hour

  • complimentary care plan and risk assessment

Walfinch St Albans Reviews (4)

9.2

Walfinch St Albans has a Review Score of 9.2 (9.205) out of 10, based on 4 reviews in the last 2 years. Over all time Walfinch St Albans has 4 reviews.

Overall Experience

  • 4
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Date Published

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Review from David F (Husband of Client) published on 8 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Wallfinch carer was excellent in the care that she gave my wife towards the end of her life. She was always punctual, professional and very friendly and nothing was too much trouble. I wish the service could have continued but unfortunately my wife was admitted to a hospice.

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Review from Edward A (Son of Client) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Walfinch have been absolutely excellent in caring for my Mother. They have been extremely professional at all times, treating her with kindness, patience and with the utmost dignity. Worth a special mention are two specific staff members who have been wonderful. I would recommend the company wholeheartedly.

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Review from J H (Daughter of Client) published on 16 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Walfinch St Albans were outstanding excellent and helped take care of my mother whilst I was ill. Everyone was charming, helpful and kind. I would recommend their services to

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Review from G S (Wife of Client) published on 16 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Walfinch St Albans have provided an excelled service of care for my husband who has Parkinson's and dementia. The carers are always punctual, polite, professional and really helpful. The management are well organised and nothing is too much trouble.

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Treated with Dignity

Value for Money

Current Review Score: 9.2 (9.205)

Overview of Review Score

The Review Score of 9.2 (9.205) out of 10 for Walfinch St Albans is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.955 for Walfinch St Albans is calculated as follows: ( (21 Excellents x 5) + (1 Goods x 4) ) ÷ 22 Ratings = 4.955

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Walfinch St Albans is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

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Charlene John-Lewis

Job Title: Registered Manager

Joined: 2025

An experienced Registered Manager with over 15 year continues experience within the Health & Social Care sector, supporting various client groups. I enjoy empowering others to achieve their personal best, as it promotes their well-being and purpose in day-to-day lives.


I strive to ensure that the needs and preferences of individuals are at the heart of everything we do, my approach is rooted in fostering a supportive, positive, and inclusive environment for both staff and service users where they feel valued, supported and heard.


Outside of work, I enjoy gardening and decorating, which allows me to express my creativity within a welcoming space. I also prioritise spending time with my family, as it’s an important part of maintaining balance and connection. I’m always eager to contribute to my local community and enjoy opportunities to give back and make a positive impact.


Frequently Asked Questions about Walfinch St Albans

What Type of Services does Walfinch St Albans offer?

Walfinch St Albans offers Home Care.

How many Carers does Walfinch St Albans employ?

Walfinch St Albans employs 4 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Walfinch St Albans to verify any information. View our terms and conditions. Walfinch St Albans has an Enhanced Service – more info.