Brighter Dawn Ltd

156 Great Charles Street, Queensway, Birmingham B3 3HN
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8.5 2 Reviews
  • Brighter Dawn Ltd, Birmingham
Looking for top-quality domiciliary care? Look no further!

Brighter Dawn is a CQC-regulated provider that prioritises culturally responsive care in all of its services. The organisation recognises that each service user comes from a unique background, with distinct cultural, religious, and personal preferences that shape their care needs. By embracing this diversity, Brighter Dawn ensures that all care is delivered in a way that respects and honours these individual differences, fostering a supportive and inclusive environment.

The staff at Brighter Dawn are trained to provide personalised care that not only addresses physical health needs but also aligns with the cultural values of service users. Whether through language support, dietary preferences, or specific religious practices, Brighter Dawn is committed to ensuring that every aspect of care is tailored to meet the cultural expectations of the individuals they serve.

Brighter Dawn offers a wide range of services, including domiciliary care, live-in care, and respite care, with a strong focus on maintaining independence and dignity for each person. The team works closely with service users and their families to create bespoke care plans that are flexible, person-centred, and culturally sensitive. This approach helps to build trust and confidence in the service, ensuring that care is not only effective but also respectful of the individual’s cultural identity.

As a CQC-regulated provider, Brighter Dawn adheres to the highest standards of care, combining professional expertise with a genuine commitment to delivering culturally appropriate and compassionate services.

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Care Provided by Brighter Dawn Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Nikita McFarlane (Manager)

Funding & Fees Guide for Brighter Dawn Ltd

  • Prices

  • At Brighter Dawn, home care services start from £23 per hour, with fees depending on the complexity of care required. Live-in care begins at £110 per week, and pricing may vary based on the level of support needed. We offer discounted rates for couples or when 2:1 care is required, ensuring personalised and affordable care solutions tailored to individual needs.

Brighter Dawn Ltd Reviews (2)

8.5

Brighter Dawn Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Brighter Dawn Ltd has 2 reviews.

Overall Experience

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Date Published

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Review from S D (Daughter of Client) published on 28 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers have been consistent after the first week. The carers are professional, friendly, helpful and willing to accommodate my father's needs. They let you know when medication is low and creams running low. They communicate well with my dad who has dementia.

Reply from Nikita McFarlane, Registered Manager at Brighter Dawn Ltd

Thank you for your kind words and for sharing your experience. We're delighted to hear that our team's dedication and attention have made a positive impact on your father's well-being. Supporting him with compassion, professionalism and personalised care is at the heart of what we do and we're grateful for the trust your family has placed in us. If there's anything more we can do to support your family, please feel free to reach out.


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Management

Treated with Dignity

Value for Money

Review from I A (Granddaughter of Client) published on 25 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am incredibly grateful for the exceptional home care service provided to my grandfather. The team displayed remarkable professionalism, compassion and dedication, making a significant difference in his daily life. They were attentive to his needs, respectful and went above and beyond to ensure his
comfort and well-being. Their kindness and expertise have truly enhanced his quality of life. I highly recommend their services to anyone seeking reliable and heartfelt care for their loved ones. Dealt with the manager who was very helpful and informative, she answered any questions my family had and has been absolutely fantastic. Cannot recommend this company enough. Thank you so much!

Reply from Nikita McFarlane, Registered Manager at Brighter Dawn Ltd

Thank you so much for your heartfelt review. We are truly touched by your kind words and are thrilled to hear that our team has made a positive difference in your grandfather's daily life. Providing compassionate, attentive care is at the core of what we do and it's wonderful to know that it has enhanced his quality of life. It is a pleasure working closely with you and your family and we're delighted that our manager was able to provide the support and answers you needed. Your recommendation means the world to us and we're grateful for the trust you've placed in our team. Thank you again for sharing your experience.


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Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Brighter Dawn Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Brighter Dawn Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Brighter Dawn Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Frequently Asked Questions about Brighter Dawn Ltd

What Type of Services does Brighter Dawn Ltd offer?

Brighter Dawn Ltd offers Home Care.

How many Carers does Brighter Dawn Ltd employ?

Brighter Dawn Ltd employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Brighter Dawn Ltd to verify any information. View our terms and conditions. Brighter Dawn Ltd has a Platinum Service – more info.