Bell Social Care

301 Fylde Road, Ashton-on-ribble, Preston PR2 2NH
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7.8 1 Review
  • Bell Social Care, Preston
Bell Social Care Ltd is a dynamic, compassionate organisation registered with the CQC since February 2024 to provide tailored domiciliary care services. They specialise in supporting adults aged 18-65 and over 65 with:
•        Mental Health Support
•        Sensory Impairment Care
•        Physical Disabilities Assistance
•        Dementia Care

Their high-quality care enables people to live independently at home, supported by rigorously recruited and DBS-checked staff. Care is personalised to enhance quality of life, with staff going above and beyond to bring joy to clients.

Services range from one-hour visits to 24-hour live-in care, including:
•        Living Care
•        Companionship
•        Domestic Support
•        Personal Care
•        Shopping Assistance
•        Appointment Accompaniment
•        Respite Breaks
•        Elderly Care
•        Post-Discharge Care
•        Meal Preparations
•        Trips/Outings
•        24-Hour Care
•        Chauffeuring
•        Reablement Care
•        Pharmacy Support

Choosing Bell Social Care means partnering with a team dedicated to your well-being. Contact them today to learn more about their support services and how they can support you or your loved ones.

Why Choose Bell Social Care Ltd?
1.        CQC Registered: Ensuring the highest standards of care and safety.
2.        Experienced, Trained and Compassionate Staff: Providing personalised care to meet unique needs.
3.        Flexible Care Packages: Tailored to fit your lifestyle and needs.
4.        Comprehensive Range of Services: From personal care to specialised support.
5.        Personalised Needs Assessments: Conducted at your convenience.
6.        Competitive Pricing: Flexible payment options for high-quality care.
7.        Commitment to Excellence: Continuously improving to better serve clients.

Bell Social Care Ltd: Caring for You, Every Step of the Way.

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Care Provided by Bell Social Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Bell Social Care Ltd
  • Person in charge
  • Nita Patel (Manager)
  • Admission Criteria
    • Learning Disabilities and Autism

Funding & Fees Guide for Bell Social Care

  • Prices

  • Fees Starting from £25 per hour

  • Please contact us directly regarding our fees as they may differ depending on the level of care required.

Bell Social Care Reviews (1)

7.8

Bell Social Care has a Review Score of 7.8 (7.833) out of 10, based on 1 reviews in the last 2 years. Over all time Bell Social Care has 1 review.

Overall Experience

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Date Published

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Review from F C (Client) published on 4 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I recruited Bell Social Services, following a less than satisfactory experience with a previous care provider. Happily this new experience is proving to be much improved. In the main I am visited by 3 principal carers, whom I consider to be excellent, but my experience with 3 or 4 others, clearly, new
recruits has not been ideal. Having advised management of my views, it is my understanding the novice personnel are undergoing greater supervision, which should improve future experience. I have other experience with management, with whom I believe I have a good relationship, and have no complaints.

Reply from nita patel, Operations Manager at Bell Social Care

It sounds like your experience with Bell Social Services has been a positive change overall, especially with the three principal carers who have been excellent. It's great to hear that management is responsive to your feedback and is taking steps to improve the performance of the newer recruits through greater supervision. Maintaining a good relationship with management is also a key factor in ensuring your care needs are met effectively. If there's anything specific you'd like to address or any additional support you need, don't hesitate to let them know.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.8 (7.833)

Overview of Review Score

The Review Score of 7.8 (7.833) out of 10 for Bell Social Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Bell Social Care is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) ) ÷ 6 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bell Social Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Bell Social Care

What Type of Services does Bell Social Care offer?

Bell Social Care offers Home Care.

How many Carers does Bell Social Care employ?

Bell Social Care employs 70 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bell Social Care to verify any information. View our terms and conditions. Bell Social Care has a Platinum Service – more info.