Ollie Care - Manchester

St James Tower, 7 Charlotte Street, Manchester M1 4DZ
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8.0 1 Review
  • Ollie Care - Manchester, Manchester

Care Provided by Ollie Care - Manchester

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Ollie Care Alliance Ltd
  • Person in charge
  • Corinna Heathcote (Registered Manager)

Funding & Fees Guide for Ollie Care - Manchester

  • Prices
  • Prices start £25


  • Prices will be based on individual needs and requirements.


8.0

Ollie Care - Manchester has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Ollie Care - Manchester has 1 review.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

One of the staff has been the regular carer for my mother since she was discharged from hospital.
My sister lives with my mother, and both cannot speak highly enough about the carer. They find her punctuality, attention to detail, politeness, professionalism and friendliness second to none. They both
say she is a credit to your company.
From my perspective, I deal directly with the manager. She has been professional, courteous and prompt to answer emails from the outset.
I don't know for value for money as this is the first time we have had to have care for my mother and we have nothing to compare to, unfortunately.

Reply from Shahnawaz Elahi, Operations Manager at Ollie Care - Manchester

Thank you so much for your kind words and for taking the time to share your experience with Ollie Care. We are delighted to hear that your mother and sister have had such a positive experience with our carer. Providing compassionate, professional, and reliable care is at the heart of what we do, and it's wonderful to know that our team member has made such a meaningful impact. We also truly appreciate your feedback regarding our management team. Clear and prompt communication is a priority for us, and we're glad to have provided the support you needed. If there's ever anything we can do to enhance your experience or assist further, please don't hesitate to reach out. Thank you again for your trust in Ollie Care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Ollie Care - Manchester is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Ollie Care - Manchester is calculated as follows: ( (5 Excellents x 5) ) ÷ 5 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ollie Care - Manchester is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Ollie Care - Manchester

What Type of Services does Ollie Care - Manchester offer?

Ollie Care - Manchester offers Home Care.

How many Carers does Ollie Care - Manchester employ?

Ollie Care - Manchester employs 12 carers.