EverKind Services
The Elms, Oakwood Park Business Centre, Fountains Road,
Harrogate
HG3 3BF
EverKind Services offers bespoke fees tailored to each individual's unique care needs. During a complimentary, personalised assessment, their team works closely with each person to understand their specific requirements and design a care plan that best supports them. This approach ensures that every client receives the right level of care and pricing that aligns with their needs.
EverKind Services has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time EverKind Services has 2 reviews.
Review from Angela T (Daughter of Client) published on 5 February 2025
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Sarah Falkingham, Managing Director at EverKind Services
Thank you so much for your lovely review! Its wonderful to hear how much of a difference your carer has made, not just for your mum, but for your whole family. Going above and beyond is what were all about, and were so pleased that her care and support have meant so much to you. Well be sure to pass on your kind words this will mean the world to her! If there is ever anything more we can do, just let us know.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Beckie P (Client) published on 29 October 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Sarah, Managing Director at EverKind Services
Thank you so much for your wonderful review! We are truly delighted to hear that your experience with EverKind has been so positive, and it's great to know that we've helped ease your stress and anxiety. Hearing that our team has made such a difference to you in such a short time really means a lot to us. We are proud of our carers and the work they do, and it is fantastic to see their commitment, care, and compassion shining through in your feedback. We are excited to continue providing the care and support you deserve, and we are always here if you need anything at all. Thanks again for your kind words!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.5 (8.500) out of 10 for EverKind Services is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for EverKind Services is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for EverKind Services is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Managing Director (CQC Registered Manager)
Joined: 2024
From the outset, Sarah felt a deep connection to the sector. With over 15 years of experience in Health & Social Care, she has navigated roles such as Care Coordinator, Registered Quality and Compliance Manager, and Regional Manager for a national nursing provider.
In these roles, Sarah provided crucial support to clients facing complex conditions, overseeing the delivery of over 35,000 hours of care to vulnerable adults and children in their homes. Managing expansive geographical areas and multiple sites, Sarah firmly advocates that quality and effective people management should be the top priorities for any business.
Backed by numerous Health & Social Care qualifications, Sarah firmly believes in the mantra that "Teamwork makes the dream work." According to her philosophy, assembling the right team is the key to a self-sufficient and successful business.
The decision to establish EverKind Services was a natural one for Sarah, driven by her passion and belief that she could truly make a significant difference in the lives of many.?
Qualifications and Memberships:
MSc Health & Social Care
BA Social Sciences
Health & Social Care (Level 3)
Leadership & Management (Level 5)
Education and Training (PTLLS)
Practitioner - British Association of Brain Injury and Complex Case Management (BABICM)
Professional Member –The United Kingdom Acquired Brain Injury Forum (UKABIF)
Professional Member – The British Institute of Learning Disabilities (BILD)
Registered Manager Membership – Skills for Care
Job Title: Clinical Lead
Joined: 2024
Naomi brings over 20 years of experience as a Registered Nurse and Case Manager, working with children, young people, and adults. At EverKind Services, she provides invaluable clinical expertise and guidance to our nursing and care teams. Naomi is passionate about staff development and training, conducting clinical reviews and training sessions to enhance the skills and knowledge of our teams.
As Clinical Lead, Naomi undertakes integrated immediate needs assessments, coordinates and implements care plans, manages complex discharge planning, makes referrals to other services, arranges and chairs MDT review meetings, and accesses funding and advocacy. Her role is vital in ensuring comprehensive and effective care for our clients.
Naomi is a practitioner with BABICM, specialising in coordinating complex packages of rehabilitation and care. She has extensive experience in case management for clients with acquired brain injuries, traumatic brain injuries, and spinal cord injuries. Naomi supports clients during the litigation process and post-settlement in personal and serious injury, clinical negligence, and criminal injury cases, working on both joint and single instruction bases.
Quality assurance and compliance are central to Naomi's approach. She has a proven track record in conducting management audits, monitoring and improving clinical outcomes, and ensuring compliance with professional, regulatory, and contractual requirements.
Naomi’s mission is to continuously enhance the quality of care provided and to mentor the next generation of healthcare professionals. She is dedicated to improving healthcare delivery through clinical excellence, effective management, and a client-centred approach.
Qualifications and Memberships:
M.Sc. in Clinical Psychology
Bachelor of Science (B.Sc.) in Public Health
Diploma in Nursing
ROSPA Level 3 Award in Manual Handling Trainers
Advanced Practitioner - British Association of Brain Injury and Complex Case Management (BABICM)
Registered Nurse - The Nursing and Midwifery Council (NMC)
Job Title: Operations Manager
Joined: 2024
James is an experienced business manager with two decades of experience in roles spanning across operations and business development, profit & loss management, and customer Service. His passion lies in ensuring top-tier care delivery, emphasising quality assurance through meticulous procurement processes.
James is deeply committed to ensuring those utilising our services receive quality support. He provides opportunities for the development and success of all individuals within our teams.
In his role, he manages the company’s financial budgets & cash flows and coaches the operational management team. James says that although we share similar challenges to other care providers – what sets us apart is that we face those challenges together and with a creative, innovative approach.
Qualifications and Memberships:
Operational Manager (Level 5)
Bookkeeping (Level 3)
Professional Accounting (Level 4)
AAT Membership
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact EverKind Services to verify any information. View our terms and conditions. EverKind Services has an Enhanced Service – more info.