Pegasus Care Services Ltd

38 Mountgrace Road, Luton LU2 8EP
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8.0 1 Review
  • Pegasus Care Services Ltd, Luton
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9.8
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Care Provided by Pegasus Care Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Pegasus Care Services Ltd
  • Person in charge
  • Rita Oye (Manager)
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Pegasus Care Services Ltd Reviews (1)

8.0

Pegasus Care Services Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Pegasus Care Services Ltd has 1 review.

Overall Experience

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Date Published

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Review from S B (Son of Client) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a new agency, I was a little nervous about using this agency but when I met the manager, I felt totally reassured. I had to arrange emergency care over Christmas for my mum who was staying for 2 weeks and needed personal care. Having approached a number of agencies Pegasus stood out. The care my
mum received was 1st class. As a social worker, I have seen some pretty terrible care experiences but Pegasus Care Services showed, kindness, care, sensitivity and a genuine warmth which is how it should be. My mum got on really well with the carer and felt safe and respected. As a new agency, I would highly recommend Pegasus and will be using them again when my mum comes back to visit.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Pegasus Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Pegasus Care Services Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Pegasus Care Services Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Pegasus Care Services Ltd

What Type of Services does Pegasus Care Services Ltd offer?

Pegasus Care Services Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Pegasus Care Services Ltd to verify any information. View our terms and conditions. Pegasus Care Services Ltd has a Basic Service – more info.