First Active 365 Homecare

South Side Building, 31 Hurst Street, Birmingham B5 4BD
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8.0 1 Review
  • First Active 365 Homecare, Birmingham
FA365 Homecare is committed to providing the best possible care, by the best possible people. This nurse-led team delivers compassionate, individualised support tailored to each client’s unique needs, empowering them to maintain quality of life while minimising hospital admissions.

FA365 Homecare’s skilled caregivers offer a wide range of services, including companionship, personal care, mobility assistance, and specialised support for complex needs such as tracheostomy care, brain rehabilitation, gastrostomy feeds, end-of-life care, and seizure management.

Clients are carefully matched with caregivers who meet their specific requirements, ensuring continuity of care and safe, effective support. The agency prioritises dignity, respect, and trust in all interactions with clients and their families.

FA365 Homecare is adaptable to short-term and long-term care needs, including emergency coverage. across the UK. FA365 Homecare is a reliable partner in every client’s journey.

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Care Provided by First Active 365 Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Dementia
  • High Dependency Care, two carers attending
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Owner
  • First Active 365 Homecare Ltd
  • Person in charge
  • Sarah Allen (Manager)

First Active 365 Homecare Reviews (1)

8.0

First Active 365 Homecare has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time First Active 365 Homecare has 1 review.

Overall Experience

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Review from Jennie S (Wife of Client) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Honestly hands down one of the best care companies I've come across, they're confident, reliable always on hand, they've made me feel 100% positive in their abilities as a company, the management, the clinical team and the carers are just so amazing. They have gone completely above and beyond for me
and my family. There is someone available for anything you need 24/7, I would highly recommend them to everyone, they're an unbelievable team of people they make you feel so at ease.

Reply from Reiss Roberts, Managing Director at First Active 365 Homecare

Thank you so much for this heartfelt review! We're thrilled to hear that you've had such a positive experience with our team. At First Active 365, we're committed to going above and beyond for our clients and their families, so it means a lot to know we've been able to provide the confidence, support, and care you deserve. Your kind words about our management, clinical team, and carers truly motivate us to keep delivering the highest level of service.Thank you for recommending us - we're here for you 24/7 and are always just a call away if there's anything more we can do for you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for First Active 365 Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for First Active 365 Homecare is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for First Active 365 Homecare is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about First Active 365 Homecare

What Type of Services does First Active 365 Homecare offer?

First Active 365 Homecare offers Home Care.

How many Carers does First Active 365 Homecare employ?

First Active 365 Homecare employs 1000 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact First Active 365 Homecare to verify any information. View our terms and conditions. First Active 365 Homecare has a Platinum Service – more info.