SureCare Stoke-on-Trent

Trent House, Victoria Road, Stoke-on-Trent ST4 2LW
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8.0 1 Review
  • SureCare Stoke-on-Trent, Stoke-on-Trent
SureCare Stoke-on-Trent provides a variety of care, assistance and support services to benefit those who need them most. Working closely with you and your loved ones to establish a patient centred tailor-made package of care and support that reflects individual needs, wishes and preferences. SureCare Stoke can also cooperate with other clinical services and health professionals to support clients, helping them to maintain a sense of dignity and independence in the comfort of their own homes.

SureCare Stoke-on-Trent provides care and support services across Stoke-on-Trent and the surrounding areas, including:
Newcastle-under-Lyme
Hanley
Fenton
Tunstall
Burslem
Longton
Stafford

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Care Provided by SureCare Stoke-on-Trent

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Medication Assistance
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Other Care Provided
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Person in charge
  • Peaches Mandebvu (Registered Manager)

SureCare Stoke-on-Trent Reviews (1)

8.0

SureCare Stoke-on-Trent has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time SureCare Stoke-on-Trent has 1 review.

Overall Experience

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Date Published

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Review from D A (Daughter of Client) published on 25 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at SureCare Stoke have been wonderful and have a really caring approach. The staff seem well trained and they are polite, respectful and friendly. Would not hesitate to recommend their services based on our experience so far.

Reply from Peaches Mandebvu, Registered Manager at SureCare Stoke-on-Trent

Thankyou for the Kind words and trusting us with your loved ones. It is our absolute joy to look after your parents and support them being their happies, healthiest and most active selves!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for SureCare Stoke-on-Trent is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for SureCare Stoke-on-Trent is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for SureCare Stoke-on-Trent is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about SureCare Stoke-on-Trent

What Type of Services does SureCare Stoke-on-Trent offer?

SureCare Stoke-on-Trent offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare Stoke-on-Trent to verify any information. View our terms and conditions. SureCare Stoke-on-Trent has a Platinum Service – more info.