Nightingale Homecare (Gorleston)

74 High Street, Gorleston, Great Yarmouth NR31 6RQ
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8.0 1 Review
  • Nightingale Homecare (Gorleston), Great Yarmouth
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Care Provided by Nightingale Homecare (Gorleston)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Person in charge
  • Helen Southern (Manager)
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Nightingale Homecare (Gorleston) Reviews (1)

8.0

Nightingale Homecare (Gorleston) has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Nightingale Homecare (Gorleston) has 1 review.

Overall Experience

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Date Published

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Review from Tony V (Son of Client) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nightingale's Gorleston team Looked after Mum for over two years.
We gradually increased the level of care as Mum's frailty increased. She came to rely on their professionalism and caring attitude. They often went above and beyond in order to help Mum. The staff treated Mum as part of the family with
respect and affection. The level of care was truly exceptional. Sadly, Mum passed this month.
I cannot recommend Nightingale, led by the manager highly enough to care for a loved one.

Reply from Amanda Gooch, Recruitment & Marketing Officer at Nightingale Homecare (Gorleston)

Thank you so very much for your kind review, it was an absolute pleasure and a privilege to care for and support your dear mum.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Nightingale Homecare (Gorleston) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Nightingale Homecare (Gorleston) is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Nightingale Homecare (Gorleston) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Nightingale Homecare (Gorleston)

What Type of Services does Nightingale Homecare (Gorleston) offer?

Nightingale Homecare (Gorleston) offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nightingale Homecare (Gorleston) to verify any information. View our terms and conditions. Nightingale Homecare (Gorleston) has a Basic Service – more info.