Prices are from £26.50 per hour
Prices are quoted when the assessment done
Nac's West Care has a Review Score of 7.2 (7.167) out of 10, based on 2 reviews in the last 2 years. Over all time Nac's West Care has 2 reviews.
Review from J G (Daughter of Client) published on 28 February 2025
Submitted via Postal Card •
Report
Reply from Ramana perumalla, Director at Nac's West Care
Thank you for your feedback and for taking the time to share your experience with NACS West Care. We are delighted to hear that you find our staff friendly and willing to help. Providing compassionate and high-quality care is at the heart of what we do. We also appreciate your constructive comment regarding clearer communication for clients with hearing difficulties. Your feedback is invaluable, and we will ensure our team receives further guidance on effective communication strategies to better support all individuals in our care. If you have any further suggestions or concerns, please feel free to reach out. Your input helps us continue to improve and provide the best possible service. Thank you, Nacs West Care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Susan H (Daughter-in-law of Client) published on 7 February 2025
Submitted via Website •
Report
Reply from Ramana Perumalla, Director at Nac's West Care
Thank you so much for your valuable feedback. Pleased to working with all of you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 7.2 (7.167) out of 10 for Nac's West Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.167 for Nac's West Care is calculated as follows: ( (6 Excellents x 5) + (2 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 12 Ratings = 4.167
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Nac's West Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportLoading
Loading events
Job Title: CEO
Joined: 2023
CEO/Human resource manager.
Job Title: Compliance Manager
Joined: 2023
Compliance Manager
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nac's West Care to verify any information. View our terms and conditions. Nac's West Care has an Enhanced Service – more info.