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Date: 16 Sep 2024
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Job Title: Director
Joined: 2019
As the Associate Director at Coyle Homecare, based in London Liverpool Street, I bring 9 years of healthcare experience, with a focused year in homecare recruitment. I'm immensely proud to be part of Coyle Homecare, especially witnessing our rapid yet safe growth. Our ability to attract new clients due to our exceptional service delivery, even when other agencies faltered, is a testament to our team's dedication.
In my role, I lead and support our team to ensure the best possible service for our users and clients. Handling any arising issues and providing unwavering support to my colleagues are central to my responsibilities. Additionally, I bring a wealth of healthcare knowledge to the table, aiding in the provision of high quality care.
Operating across NHS, Private, Homecare, and supported living sectors, our reach is extensive.
Beyond work, I maintain a balanced life by engaging in sports. Padel is a passion, and I aim to play at least twice weekly. Though golf proves challenging, I persist, especially in the winter months. Catching Brentford matches when I can is another highlight. Outside of sports, spending quality time with friends and family is essential.
Job Title: Client Liaise Manager
Joined: 2020
As the Client Manager at Coyle Homecare, I am based in Surrey and bring 2 years of experience specifically in homecare recruitment, alongside a total of 4 years in the healthcare sector. What truly makes me proud to be part of Coyle Homecare is the profound impact we have on the lives of our clients. Witnessing the transformation from past negative experiences to a future filled with independence and fulfillment is incredibly rewarding.
In my role, I am entrusted with expanding our client base and services by liaising with both new and existing clients. I specialise in placing experienced healthcare staff into various specialist roles, ensuring tailored care for each individual. Consultations with families are a crucial aspect of my responsibilities, as I work closely with them to arrange and implement expert care plans. Additionally, I handle rota management and account management, ensuring smooth operations and client satisfaction.
Operating across sectors such as Homecare, complex care, private settings, Hospices, and Schools, our reach is diverse and impactful.
Outside of work, I enjoy unwinding by playing golf on the weekends (when work allows!), being a passionate Arsenal fan, and attending home games whenever possible. My German shepherd keeps me busy with his demanding nature, but I wouldn't have it any other way.
Job Title: Registered Manager
Joined: 2021
As the Registered Manager at Coyle Homecare, based in our Liverpool Street office, I bring over a decade of experience in healthcare, with a significant focus on homecare recruitment. What fills me with pride working at Coyle Homecare is our unwavering commitment to our clients' well-being. The shared values and dedication of our team resonate deeply with me, making me honoured to be a part of this organisation.
In my role, I oversee the day-to-day management of regulated activities, ensuring compliance with relevant standards and regulations. I am deeply involved in service delivery and development, constantly striving to enhance the quality of care provided. Team management and fostering a culture of excellence are also central to my responsibilities. Additionally, I play a crucial role in quality assurance measures and reporting essential information to regulatory bodies such as the CQC, particularly regarding safeguarding concerns.
While our primary focus is in homecare, we also extend our services to various sectors within healthcare, ensuring a comprehensive approach to meeting the needs of our clients.
Outside of work, I indulge my passion for travelling, exploring new destinations whenever possible. I find solace and rejuvenation in practices like Yoga and Pilates during my free time, nurturing both my physical and mental well-being.
Job Title: Senior Complex Care Consultant
Joined: 2022
As the Senior Complex Care Consultant at Coyle Homecare, based in our Liverpool Street office, I bring 5 years of experience in home care recruitment. At Coyle Homecare, we take immense pride in our commitment to delivering compassionate and personalised care to individuals within the comfort of their own homes.
Every day we have the privilege of making a meaningful difference in the lives of our clients and their families, supporting them with dignity, respect, and professionalism. Being part of Coyle Homecare means being part of a dedicated team that shares a common goal: to enhance the quality of life for those we serve. It's not just a job; it's a calling, and we're proud to be part of an organisation that values empathy, integrity, and excellence in every aspect of caregiving.
Additionally, I contribute to the overall success of Coyle Homecare by fostering positive relationships with clients, their families, and other members of the healthcare team. Through clear communication, empathy and professionalism, I help to create an environment of trust and collaboration that enhances the overall experience for everyone involved. By consistently delivering high-quality care and embodying the values of Coyle Homecare, I make a tangible impact on the reputation and success of the organisation, furthering our mission to provide exceptional homecare services to those in need.
I specialise in complex and palliative homecare for both children and adults.
Outside of work, I cherish spending time with my family and friends. These experiences bring balance to my life, enriching my perspective and enhancing my ability to provide compassionate care to our clients at Coyle Homecare.
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