Fairview Professional Services Reviews (2)
Fairview Professional Services has a Review Score of 8.3 (8.333) out of 10, based on 2 reviews in the last 2 years. Over all time Fairview Professional Services has 2 reviews.
Review from Roger H (Client) published on 10 March 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Wellington Nyakuridyisa, Finance and Compliance Manager at Fairview Professional Services
Thank you for taking the time to complete the review and thank you for your kind words. It means a lot to us, and we remain committed to provide high-quality person-centred care and support.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lesley H (Wife of Client) published on 3 March 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Wellington Nyakuridyisa, Finance and Compliance Manager at Fairview Professional Services
Thank you for having such high confidence in us by giving us this positive and kind review. Reviews like this means a lot to us and motivates us to continuously improve our provision of high quality person-centred care and support, excellent customer experience whilst keeping clients safe and families happy in their own home. Your husband is witty and very intelligent and we always look forward to our visits, and we will endeavour to enhance his and the family's well-being.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
The Review Score of 8.3 (8.333) out of 10 for Fairview Professional Services is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.833 for Fairview Professional Services is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Fairview Professional Services is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.