GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Suite 2E, Telecom House, 15 The Broadway, Woodford Green IG8 0HL
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9.5 5 Reviews
  • GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest, Woodford Green
GoodOaks Homecare in Woodford Green, Loughton & Waltham Forest is dedicated to providing high-quality, compassionate care tailored to meet the unique needs of each individual. The team’s mission is to support independence and improve the quality of life for clients, all within the comfort of their own homes.

Offering a wide range of services, GoodOaks' care professionals assist with daily tasks such as bathing, dressing and mobility, ensuring comfort and dignity at all times. Companionship services are also provided, engaging clients in meaningful conversation and activities. Specialist care, including dementia support, is offered to manage symptoms while preserving routine and familiarity.

Based in the heart of the local community, GoodOaks Homecare provides flexible and personalised care solutions designed to evolve with each client's needs. All care professionals are fully vetted, DBS-checked and undergo regular training to maintain the highest standards of homecare.

Whether requiring support for a few hours a week or around-the-clock care, GoodOaks offers tailored care plans designed to meet the unique needs of each individual, always with respect, compassion and flexibility.

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Care Provided by GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Elizabeth Church (Manager)

Funding & Fees Guide for GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

  • Prices

  • Visiting care starts from £22.95 for 30 minutes
    Live-in care starts from £1395 per week

  • Each of our care packages are tailored to your individual needs, please get in touch with us to discuss your requirements.

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest Reviews (5)

9.5

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years. Over all time GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest has 5 reviews.

Overall Experience

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Date Published

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Review from Ian R (Son of Client) published on 4 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A truly fantastic service from the manager and her team !!
Emergency full day 15 hour care arranged for my mother with her two carers.
All arranged in 24 hours to cover the one day absence of her full time Live in Carer.
They actually stayed the entire 15 hours together and my Mum enjoyed companionship,
kind and compassionate care and all her needs were attended to.
I have no hesitation in recommending Good Oaks Homecare and will definitely use them again should a similar need arise.
A very good service!!

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thanks for taking the time to write such a lovely review. Our team really enjoyed spending time with your mum!


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Review from Steve P (Son of Client) published on 24 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After applying for the 2.5 hours my mum was entitled to via the government and being told "no resources no budget" I started to look at private companies to help support my mother and her diagnosis of early dementia. I came across GoodOaks Woodford Green via an internet search and have been blown away
by the sensitivity, understanding and care/service they provide. From the initial call I made to the start of the visits, the whole process has been seamless! Services can be tailored and flexible to meet individual client needs. My mother now looks forward to seeing her carers and has formed a wonderful relationship with them.
This not only provides respite for myself but enriches her life and provides much needed support that she requires.
Highly recommended with professionals that not only understand the needs of the client but actively work with them to get the best out of it, simply fantastic!

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for taking the time to write this lovely review. We are so pleased that we were able to make a difference for Mum and you. Your mum is such great fun and our carers love spending time with her.


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Review from Jason B (Client) published on 24 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was introduced to GoodOaks following surgery at the Nuffield . I was extremely happy with the team and whole process was really easy. The carer was excellent always on time and a real help in the hope when my mobility was limited. Their service was invaluable.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thanks so much for your review. Really glad we were able to support you post surgery and wish you all the best.


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Review from Jeannie R (Client) published on 21 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had several weeks of the most amazing care from Good Oaks following complete knee replacement surgery in January 2025. I cannot recommend them highly enough. The 3 carers I had on a regular basis were unbelievably kind, professional, gentle, and experienced in post-operation care. Their hygiene, attention
to my needs, and initiative in seeing and doing domestic chores without being asked was amazing. Each carer had qualifications above and beyond my requirements. Those whose first language was not English spoke perfect English and were clear and concise and understood all my requirements.
The company is flexible in providing the best care required for individual needs and a pre-assessment of my home and facilities was undertaken at the managerial level by charming yet professional staff. I would have no hesitation whatsoever in recommending the company for the care of loved ones - indeed loved ones could not have done better.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thanks for such a wonderful review. It was our privilege to look after you, the entire team misses you and wishes you all the best.


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Review from Lindsey S (Client) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the whole team at Woodford Green GoodOaks. The management team are experienced and very understanding of the needs of clients makes a thorough assessment visit in advance of provision, accompanies carers on a first visit to make sure everything is as it should be and
responds very promptly to email correspondence. They are very flexible in the provision. The company's vision statement says they aim to provide the care they would like their own parents to have and they certainly meet that objective.
My carer team are absolutely delightful; well-trained, hard-working, efficient and friendly. They take the initiative in seeing what needs to be done as well as following the contract. Nothing is too much trouble. I would certainly trust them with any relative of mine. Anyone who gets either member of my care team is very fortunate. Extremely highly recommended.

Reply from Elizabeth Turner, Registered Manager at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for taking the time to share your experience with us! We're absolutely delighted that you entrusted us with your care and have had (are having!) such a positive experience. It is incredibly important to us that we meet/exceed your expectations and your kind words is all the motivation we need to keep doing what we're doing. We're always on hand any time you need us! Thank you for being a part of our team and we feel honoured and privileged to be a part of your journey.


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Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest is calculated as follows: ( (30 Excellents x 5) ) ÷ 30 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (5)

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Meet the Team (2)

Annie

Annie Mayet

Job Title: Director

Joined: 2024

I have personal experience with the challenges people face when sourcing care for their loved ones. It was at this time that I decided that I could be part of the solution. I have an invested interest in ensuring people stay living safely and independently within the comfort of their own homes.


Elizabeth

Elizabeth Turner

Job Title: Registered Manager

Joined: 2024

My journey in Social Care began nearly 20 years ago, starting as a carer and progressively advancing to a senior role before becoming a Learning and Development Manager. In 2021, I achieved my personal goal of becoming a Registered Manager. Each day brings an overwhelming sense of pride as I witness my care team going above and beyond to ensure the safety and well-being of those wishing to remain in their own homes.


My passion for this field fuels my dedication every day, and GoodOaks Homecare beautifully aligns with my values and beliefs about what it truly means to care.


Frequently Asked Questions about GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

What Type of Services does GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest offer?

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest offers Home Care.

How many Carers does GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest employ?

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest to verify any information. View our terms and conditions. GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest has a Platinum Service – more info.