Tier One Care Ltd

Office 14, 241E High Street North, London E12 6SJ
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9.0 3 Reviews
  • Tier One Care Ltd, London
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Care Provided by Tier One Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Older Person Care
  • Personal Hygiene Care
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Tier One Care Ltd
  • Person in charge
  • Linda Adedayo (Manager)
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Tier One Care Ltd Reviews (3)

9.0

Tier One Care Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Tier One Care Ltd has 3 reviews.

Overall Experience

  • 3
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Date Published

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Review from Archie J (Son of Client) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our previous live-in care agency constantly switched carers, and my dad never knew who was coming next. It was stressful for him, especially as he has dementia, and we were always worried about a lack of consistency. Since switching, we've had the same two carers, who alternate shifts, and it's made
a world of difference. My dad has built a real bond with them, and we no longer deal with last-minute changes or cancellations. The peace of mind this service has given us is priceless.

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Management

Treated with Dignity

Value for Money

Review from Jim P (Son of Client) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I initially reached out to Tier One Care, I was apprehensive about how they would be able to find a good fit for my dad and his need for around-the-clock care. Two staff members in particular were very kind and listened to everything that I needed. They paired us with a carer, who has been phenomenal.
It's clear the whole team genuinely cares about their clients.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Sam L (Son of Client) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention that the manager showed during the initial assessment were so reassuring. She listened to my mother's needs perfectly, and within 24 hours, we were matched up with a staff member who is now her live-in carer. The care has been exceptional; my mother is happier, more active, and
feels safe in her own home. I would highly recommend Tier One Care for their professionalism and personal touch.

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Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Tier One Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Tier One Care Ltd is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Tier One Care Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Tier One Care Ltd

What Type of Services does Tier One Care Ltd offer?

Tier One Care Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Tier One Care Ltd to verify any information. View our terms and conditions. Tier One Care Ltd has a Basic Service – more info.