SWL Care Haven Ltd

The Old House, 2 Wellesley Court Road, Croydon CR0 1LE
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8.0 1 Review
  • SWL Care Haven Ltd, Croydon
SWL Care Haven champions the power of personalised care. Highly trained and empathetic staff work closely with clients and their families to develop bespoke care plans that cater to individual needs and preferences. A commitment to dignity, respect, and empowerment ensures that every resident receives not only the best care but also the attention and understanding they deserve.

SWL Care Haven offers enriching activities tailored to clients interests, promoting overall well-being and happiness. The dedicated team ensures that each client receives personalised care designed to enhance their quality of life, making it possible to thrive within their own home environment.

SWL Care Haven stands out as a trustworthy partner in care, where compassion meets excellence. Exceptional services are provided at unbeatable prices, ensuring that high-quality care remains accessible. For more information about services and how support can be provided for clients and their loved ones, please reach out today.

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Care Provided by SWL Care Haven Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • SWL Care Haven Ltd
  • Person in charge
  • Abdi Hakim (Manager)

Funding & Fees Guide for SWL Care Haven Ltd

  • Prices

  • Monday – Friday 8am – 7pm (the weekday day rate): £18.50



    Monday – Friday 7pm – 8am (the weekday evening rate): £22.50


    Saturday and Sunday 8am – 7pm (the weekend day rate): £25.50


    Saturday and Sunday 7pm – 8am (the weekend evening rate): £27.50


    Bank Holidays: £30.50


    Half Hourly: £16.00 for half hour between 8am and 7pm, £17.00 for half hour between 7pm to 8am and Weekends.

  • The fees is dependent on the complexity of care provided. Our fees are discussed with the client user or their family, based on their need.

SWL Care Haven Ltd Reviews (1)

8.0

SWL Care Haven Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time SWL Care Haven Ltd has 1 review.

Overall Experience

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Date Published

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Review from M P (Son of Client) published on 11 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently started using SWL Care Haven's cleaning services on a weekly basis and have no complaints so far. The staff are friendly, efficient and hard working with very little need for direction even on the first day. They are easily able to finish the job to a high standard within the allotted time,
making maintaining the cleanliness of the house much easier to manage between visits. All in all an excellent service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for SWL Care Haven Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for SWL Care Haven Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for SWL Care Haven Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about SWL Care Haven Ltd

What Type of Services does SWL Care Haven Ltd offer?

SWL Care Haven Ltd offers Home Care.

How many Carers does SWL Care Haven Ltd employ?

SWL Care Haven Ltd employs 29 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SWL Care Haven Ltd to verify any information. View our terms and conditions. SWL Care Haven Ltd has a Platinum Service – more info.