From £25 per hour
Extra Mile Healthcare Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Extra Mile Healthcare Ltd has 2 reviews.
Review from K B (Daughter of Client) published on 17 March 2025
Submitted via Website •
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Reply from Kirsty Lawrence, Registered Manager at Extra Mile Healthcare Ltd
Thank you so much for your lovely review! The carers really enjoy visiting your Dad. Please don't hesitate to let us know if we can help with anything else.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Margaret C (Mother of Client) published on 17 March 2025
Submitted via Website •
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Reply from Kirsty Lawrence, Registered Manager at Extra Mile Healthcare Ltd
Thank you for your kind words! We are so glad that our service gives you peace of mind. We are always happy to help if you have any queries.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.5 (8.500) out of 10 for Extra Mile Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Extra Mile Healthcare Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Extra Mile Healthcare Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Director
Joined: 2024
Arminder has experience in the care sector since 2007 and started as a care worker in Sister Dora’s care home in Stafford.
Arminder has looked after people in their own homes and worked in various hospitals, providing her with a vast experience of different aspects of care.
Arminder also provided care to a private client, giving them individualised care and collaborating with their family, doctors and other health care staff to create the most suitable and person-centred care plan.
This experience has given Arminder the passion and drive to begin a new company, Extra Mile Healthcare Limited, with the support of some trusted colleagues. Arminder is dedicated to providing the best possible quality of care to all service users.
Job Title: Registered Manager
Joined: 2024
Kirsty Lawrence has worked in community care since 2012, starting as a Community Care Assistant, gaining first-hand experience of dealing with Service Users who need various levels of care. At this time, Kirsty was also studying for a Psychology degree at Staffordshire University.
Kirsty graduated from university in 2014 and was then able to work more hours as a Community Care Assistant. Shortly afterwards, she became Team Leader at her previous company and carried out various senior duties such as staff spot checks and quality assurance checks, whilst also continuing her role caring for Service Users in the community.
Kirsty began working in the office at her previous company in 2016, helping out with auditing and filing. It was at this time she enrolled on the QCF Level 5 in Management in Health and Social Care and attained this qualification in 2017. At the end of this year, Kirsty was promoted to a permanent role in the office as Senior Care & Operations Supervisor.
Kirsty has always been committed to providing Service Users with the highest quality of care. In 2021, she achieved the Registered Manager Award with the CQC and was named as Registered Manager at her previous company. Now, as Registered Manager at Extra Mile Healthcare, Kirsty endeavours to ensure that staff carry out their role with the highest standards of care.
Job Title: Senior Care Assessor
Joined: 2024
Angela has almost 40 years of care experience from various settings including working in nursing homes, domiciliary care and also caring for her own family members.
She achieved her QCF Level 3 in Health and Social Care in 2023 and has also previously completed a Moving and Handling Train the Trainer course so assisted with training new staff members at her previous company.
She has a passion for ensuring Service Users' needs are met and enabling them to remain as independent as possible within their own homes. Her main role is assessing new Service Users and ensuring that all care plans are tailored to the individual needs of each Service User.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Extra Mile Healthcare Ltd to verify any information. View our terms and conditions. Extra Mile Healthcare Ltd has an Enhanced Service – more info.