Figtree House Care Peterborough

Pinnacle House, Newark Road, Peterborough PE1 5YD
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8.2 2 Reviews
  • Figtree House Care Peterborough, Peterborough
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Care Provided by Figtree House Care Peterborough

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Zeben Shahzad (Manager)
  • Admission Criteria
    • Learning Disabilities
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Figtree House Care Peterborough Reviews (2)

8.2

Figtree House Care Peterborough has a Review Score of 8.2 (8.167) out of 10, based on 2 reviews in the last 2 years. Over all time Figtree House Care Peterborough has 2 reviews.

Overall Experience

  • 1
  • 1
  • 0
  • 0
  • 0

Date Published

2
2
2
2
0

Review from Carmela C (Client) published on 6 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Figtree House Care Peterborough was extremely positive.
the care I received was professional, caring, compassionate, and met all of my needs. I felt safe and cared for. I can highly recommend this company.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M E (Client) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We met the manager to discussing cleaning our bungalow she is very personable, kind and wanted to understand our needs. We are pleased with the service and know she will customise and tailor the cleaning to our needs as the relationship develops further.

Reply from zeben shahzad, Registered Manager at Figtree House Care Peterborough

Thank you for your kind words and we are pleased you are happy with the service provided. We look forward to continue working with you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.2 (8.167)

Overview of Review Score

The Review Score of 8.2 (8.167) out of 10 for Figtree House Care Peterborough is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Figtree House Care Peterborough is calculated as follows: ( (8 Excellents x 5) + (4 Goods x 4) ) ÷ 12 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Figtree House Care Peterborough is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Figtree House Care Peterborough

What Type of Services does Figtree House Care Peterborough offer?

Figtree House Care Peterborough offers Home Care.

How many Carers does Figtree House Care Peterborough employ?

Figtree House Care Peterborough employs 3 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Figtree House Care Peterborough to verify any information. View our terms and conditions. Figtree House Care Peterborough has a Basic Service – more info.