£33 per hour (Weekdays)
£35 per hour (Weekends)
Please contact us to discuss fees for live-in care
Caremark Epsom & Ewell, Reigate and Banstead has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Caremark Epsom & Ewell, Reigate and Banstead has 1 review.
Review from Sarah M (Daughter of Client) published on 4 March 2025
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Hannah Drury, Operations Director at Caremark Epsom & Ewell, Reigate and Banstead
Thank you as always for your wonderful words, we truly appreciate the time you take to recommend our service. We are so pleased you are happy.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.0 (8.000) out of 10 for Caremark Epsom & Ewell, Reigate and Banstead is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Caremark Epsom & Ewell, Reigate and Banstead is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Caremark Epsom & Ewell, Reigate and Banstead is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Field Manager
Joined: 2023
Raquel Vares is an experienced and dedicated Field Manager with extensive knowledge of the home care sector. With a career spanning over 10 years, they have worked across various roles in the industry, gaining valuable insight into all aspects of care delivery. Their hands-on experience and deep understanding of client needs ensure that every individual receives high-quality, person-centred support.
Known for their compassionate approach and excellent leadership skills, Raquel works closely with care teams to maintain the highest standards of care. They are passionate about empowering both clients and staff, promoting independence and well-being while ensuring that care plans are tailored to meet each individual’s unique needs.
Raquel also plays a key role in quality assurance, staff training, and compliance, ensuring that care services remain safe, reliable, and responsive. Her focus on building strong relationships with clients, families, and the care team makes them an invaluable part of mission to deliver outstanding care in the community.
Job Title: Care Manager
Joined: 2023
Julia, Care Coordinator and Care Manager at brings over 10 years of dedicated experience in home care. Throughout her career, Julia has played a vital role in ensuring that clients receive the highest standard of care.
Her deep understanding of the home care sector, combined with her passion for making a difference, allows her to effectively manage care plans, coordinate schedules, and support both clients and care teams. Julia is known for her warm, approachable nature and her commitment to building strong relationships with clients and their families.
With a keen eye for detail and a person-centred approach, Julia ensures that every care package is tailored to meet individual needs. Her extensive experience and unwavering dedication make her an integral part of the Caremark team.
Job Title: Director and Registered Manager
Joined: 2023
Hannah Drury, Director and Registered Manager, has been at the forefront of Caremark Epsom & Reigate since the beginning and has over 10 years experience in the industry. Her passion for delivering high-quality, person-centred care is deeply rooted in her own personal family experience, which inspired her to make a meaningful difference in the lives of others.
Hannah’s first-hand understanding of the importance of compassionate, reliable care drives her commitment to supporting individuals to live independently and with dignity in their own homes. Her leadership blends professional expertise with genuine empathy, ensuring that every care plan is tailored to meet the unique needs and preferences of each client.
Under Hannah’s guidance, Caremark Epsom & Reigate has grown into a trusted provider known for delivering exceptional care. With her focus on quality, innovation, and compliance, Hannah works closely with clients, families, and care teams to create a positive impact in the community. Her dedication and personal connection to care make her an inspiring leader and a strong advocate for improving the lives of those she supports.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Epsom & Ewell, Reigate and Banstead to verify any information. View our terms and conditions. Caremark Epsom & Ewell, Reigate and Banstead has a Platinum Service – more info.
