Tera Healthcare Ltd

Marge is a highly experienced Registered Nurse, educator, and CQC Registered Manager with over 20 years of service in the health and social care sector. Her professional journey spans a wide range of settings, including mental health, learning disabilities, acute services and secure services. This broad background has given her a deep understanding of complex care needs, risk management, care planning and how to deliver high-quality, person-centred care in diverse environments.
In her role as the Registered Manager, Marge is responsible for the day-to-day management of the service, ensuring compliance with CQC regulations and championing best practices in all areas of care delivery. Her responsibilities include overseeing care delivery, ensuring regulatory compliance, driving service improvements, and embedding safeguarding and governance standards across the organisation.
Marge is also a qualified teacher and experienced trainer who actively mentors and coaches care staff to build their skills, confidence, and professional development. She believes that empowered, well-supported teams are the key to delivering outstanding care. Her focus on continuous learning, reflective practice, and team development helps ensure that Tera Healthcare consistently delivers care aligned with current standards, legislation, and industry best practices.
With a calm and approachable leadership style, Marge brings both strategic thinking and hands-on experience to her role. She is passionate about creating a service that not only meets CQC standards but consistently exceeds the expectations of clients and their families.

With over a decade of experience in health and social care, Amelia Day plays a key role at Tera Healthcare as our compassionate and highly skilled Care Coordinator. Amelia brings a calm, friendly approach backed by deep sector knowledge and a strong commitment to person-centred care.

Amelia oversees the coordination of personalised care plans, ensuring each client receives support tailored to their individual needs, preferences, and lifestyle. She works closely with families, healthcare professionals, and our care teams to ensure that services are delivered with consistency, dignity, and respect.

Her areas of expertise include domiciliary and live-in care, complex needs assessments, medication management, and safeguarding. She is also a mentor to new team members and contributes to maintaining our high standards of care and compliance.

Amelia is passionate about making a real difference in people’s lives - offering guidance, reassurance, and professional support every step of the way. Her approachable nature and attention to detail make her a trusted point of contact for clients and families alike.

Makhado Ramabulana serves as both Chief Operations Officer and Nominated Individual at Tera Healthcare Ltd, where he leads the operational delivery and regulatory compliance of our domiciliary care services. With a career spanning over 17 years in the health and social care sector, Makhado brings a depth of experience that spans mental health, crisis intervention, residential support, and community-based care.

Equipped with robust knowledge of the Mental Health, clinical governance, and quality assurance frameworks. His extensive background includes work within secure services, residential settings, and Section 136 suites, where he collaborated with multidisciplinary teams to coordinate emergency care pathways for vulnerable individuals.

In his current leadership role, Makhado oversees service delivery across the organisation, ensuring that care is responsive, person-centred, and aligned with the highest regulatory standards. He is highly skilled in managing complex and challenging behaviours and is committed to maintaining a therapeutic and empowering environment for both staff and service users.

Makhado is a driving force behind Tera Healthcare’s commitment to excellence, promoting a culture of compassion, accountability, and continuous improvement. His operational insight and regulatory expertise ensure that every client receives safe, dignified, and personalised care within the comfort of their own home.

A passionate advocate for individual potential, Makhado’s leadership ensures that our services not only meet needs—but truly transform lives.