Care Coordinator

COMMUNITY CARE COORDINATOR

Triband Care Services LTD provides home care services throughout Staffordshire & Staffordshire Moorlands. We enable people to enjoy a more independent life within their own home, providing a wide range of care and support. We are recruiting a Community Care Coordinator to work alongside our Practice Manager and other Community Care Coordinators to ensure the effective running of the Community Home Care Team.

Work/Duties:

Our Service Users are individuals and they all deserve to be treated as such. Community care includes providing personal care to our service users in a respectful and dignified way, including bathing, washing, dressing, continence management, issuing medication, meal preparation, maintaining their health and wellbeing, domestic tasks and any other tasks required as part of their care plan.

·  You will be responsible for coordinating the rota, ensuring the rota is full to capacity, liaising with the local authority Stoke-on-Trent City Council & Staffordshire County Council care brokerage to offer care packages we are able to facilitate, arranging assessment of new Service Users - completing initial assessments and any other related paperwork.

·  Managing the Care Planner/Tagtronics, a monitoring system used to monitor service user call time delivery, ensuring calls are completed on time and for the required duration, planning Service User visits and allocating staffing.

·  Attending Service User reviews with family and fellow professionals, implementing changes and updating care plans and relevant paperwork.

·  You will manage the Community Care staff, complete supervisions every 6 weeks, and deal with queries raised.

·  You will complete on-call duties on an ‘On Call’ rota ensuring that any queries or emergencies are dealt with in a timely manner offering advice and guidance, ensuring staff sickness is covered contacting staff not on duty to see if available to come on shift. If you are unable to source cover as an call manager, you would be required to go on shift to ensure the effective running of the service.

·  Be able to work on your own initiative & manage your workload effectively.

·  To be able to meet given targets.

Areas:

·  Stoke-on-Trent, Stone, Stafford, Leek, Cheadle, Biddulph & Surrounding Areas.

Transport:

·  Must drive with a full UK driving licence and have access to a car.

Shift Pattern:

·  Full-time / permanent contracted hours available.

·  Office days 09:00 - 17:00.

·  Fully Flexible between 06:00 - 22:00 to ensure availability in the instance of emergency shift cover.

·  Alternate weekends.

What Triband Offer: 

·  Permanent contracted hours, full-time hours available, alternate weekends.

·  Fully paid annual leave entitlement (5.6 weeks based on contracted hours). Bonus scheme in place one additional day for each year of employment. *

·  Workplace pension scheme.

·  Mileage allowance 0.20p per mile completed.

·  Fully paid shadow shifts throughout induction period.

·  Full induction and training provided*, working towards Care Certificate and access QCF/Diplomas in Health and Social Care.

·  Career promotions available for all employees.

·  DBS*

·  Uniform*

·  PPE provided.

(Terms & Conditions Apply*)

What will be required:

·  A minimum 2 years of care experience, 1-year experience within a management role, ability to effectively manage a staff team and work well within a team.

·  Commitment to making a difference in the lives of individuals whom we provide a high standard of care and support for and the ability to provide hands-on personal care in a way that is dignified and respectful.

·  Good written and verbal communication skills.

·  Full driving licence and own car is essential.

Triband Care Services Ltd are committed to safeguarding the welfare of people we provide care and support. All successful candidates will be subject to an enhanced disclosure check from the Disclosure and Barring Service.

Job Types: Full-time, Permanent

Experience:

·  Management: 1 year (Preferred)

·  Care: 2 years (Preferred)

·  NVQ Level 2 / 3 (Preferred)

·  Full UK Driving Licence