Care Coordinator

Abbots Care is an award-winning domiciliary community care provider in Hertfordshire with a CQC rating of outstanding. Within the role of the Care Coordinator, you are required to manage the organisation and delivery of care. You will manage a team of care assistants to support our service users in their own homes to provide person-centred care. This role is more than just rota management. You will be a part of our operational team, which ensures that we provide outstanding quality care delivered consistently to our service users.

Benefits:

- Salary from £26,843 per annum plus commission

- A company you can be genuinely proud of - we make a meaningful day to day difference to people's lives

- Newly refurbished office near to St Albans City train station

- Independent, award-winning company - established for 27 years

- Amazing opportunities for career progression

- A knowledgeable, friendly and high achieving team - there's no home care family like ours

- Great staff events - we love celebrating our people and the community

- Our perks include access to our innovative wellbeing app, travel, gym and high street store discounts

- Team department challenges and quarterly bonus schemes

- Additional days holiday added for each year of service

Who are we? 

Founded in 1995 as a small family business, Abbots Care is now a multi award-winning, CQC rated Outstanding care provider with family values still very much at the heart of what we do.

As well as being committed to providing the very best care for our service users, we strive to ensure our staff have access to specialist training pathways, career development opportunities and well-being support. 

We are the lead provider to Hertfordshire County Council and have an excellent reputation for meeting the needs of the people we support and delivering high-quality person-centred care.

There are so many reasons to join our team, but these are our top five- 

Feeling of reward: There is no better feeling than knowing you have made a difference in someone’s day, week or even month. 

Flexibility: We understand the importance of having a work life balance.

Variety: No day is ever the same and this truly is a special part of working in care.

Real qualifications: Unlike other care providers, we offer a full range of training and opportunities to gain qualifications, we also pay for your training course as well as the time you have spent training with us.

Our perks: There are plenty of reasons you will love working with us, from our competitive pay rates to our market leading mileage pay. We have a fantastic management team and operate an open-door policy in our branches.

When you join Abbots Care, you join a family like no other. We pride ourselves on the quality of the staff we employ, and when you join us, you will receive the absolute best training and ongoing support to help you in your role.

The role:

- Rostering and management of service user rotas.

- Working with multi-disciplinary teams and professional bodies to ensure outstanding care is delivered and to positively promote our services.

- Complete quality calls with care staff and service users.

- Provide information and feedback to the necessary partners

- Provide support to our teams as part of a rostered-on call system.

- Manage referrals from commissioners and local authority.

- Ensure rotas are geographical and time efficient.

Person Specification:

- We are looking for someone who is vibrant, self-motivated and passionate about making a difference in the lives of vulnerable people.

- Drive and Resilience.

- Excellent verbal and written communication skills, you’ll be comfortable on the phone as you are writing emails.

- Experience working in a faced paced environment and flexible.

- Strong attention to detail and being a completer/finisher.

- A team player with strong interpersonal skills.

- Able to commute to and from our main office in St Albans

Desirable Experience:

- Experienced Co-ordinator / scheduler doing coordination and rota management.

- Holding a full driving license and access to your own vehicle

Abbots Care is one of the lead providers across Hertfordshire, providing care for people within their own homes. For further details please apply and a member of our team will be in contact.