Complex Care Manager
Bluebird Care Wiltshire North
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Title Complex Care Manager
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Setting Agency Office
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Role Registered Manager / Service Manager
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Salary £30,000 per annum
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Hours Full Time
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Location Bradford-on-Avon, Wiltshire
Job Summary
Date posted: 26 February 2025- Job Reference: homecare CCM
We are currently looking for a Complex Care Manager to join our incredible team of healthcare professionals.
We support our customers with complex needs in all aspects of their day-to-day living, so they can enjoy the best possible quality of life.
We cannot care for our customers if we do not take care of our team so to make this possible, we offer:
- Competitive salary
- 28 days holiday (pro rata)
- Pension scheme
Key Responsibilities
Working within the Senior Management team you will:
- Help coordinate and deliver the safe, dependable, Quality care and support to meet the individual needs and wishes of our customers.
- Create comprehensive care and rescue plans.
- Be responsible for Direct Line Management of the Complex Care team.
- Communicate and consult with Social Services, Customers Advocates, Safeguarding and other key agencies when needed.
- Participate in the on-call Rota evenings and weekends.
- Monitor operational activity, to ensure compliance with the standards required by current legislation, regulation, guidance, and good practice standards as well as maintain current and up to date care and quality policies and procedures.
- Ensure CQC and business compliance & CQC notification analysis.
- Support the Management and trend analysis of complaints.
- Operate and perform against KPIs and analyse data to identify themes, trends, and insights and to make recommendations for improvements.
- Identify training shortfalls and skills gaps, facilitate, and outsource specific training.
Skills / Qualifications:
- The successful candidate will have: • Full UK Driving Licence with less than 6 points • Experience of management a team • Experience of working in Epilepsy and Neurodiversity. • In-depth involvement with past CQC inspections
- resulting in high CQC ratings. • Evidence of how you have previously not only met the highest standards with CQC but how you could implement such workings into multiple care services. • An ‘enhanced disclosure’ from the Disclosure and Barring Service • Class 1 business insurance and current MOT • You will also be part of our scheduled out of hours on call team. Would you like to become part of our team? Please apply today with your CV and we will be in touch.
- Bluebird Care Wiltshire North