Home Care Manager

JOB DESCRIPTION

• You will play a vital role in delivering  a high-quality service and developing our staff team
• To assist the registered owner with recruitment, appointment and deployment of all staff 
• To assist the registered  owner to ensure that there is good communication with and between staff and to arrange staff meetings
• To ensure that effective induction, supervision and assessment of staff is carried out and that training needs are identified and met
• To ensure that employment protection legislation is implemented 
• To arrange staff rota
• To ensure that all staff have the necessary training , qualifications and skills to undertake the tasks required
• To manage the day to day running of the organisation and to act as person in charge whenever asked to by the registered owner
• To provide all relevant information and leaflets  to prospective new clients and to visit them in their home for a discussion 
• To arrange assessment visits as required
• To decide whether the business can meet the personal care needs of any prospective client and to negotiate an appropriate fee with the purchasing authority or the service users or their family if not in receipt of local authority assistance 
• To ensure that each new service user receives a written copy of the " terms and conditions " of engagement and ensure that each clients and , where appropriate , their representative or carer understands them 
• To investigate complaints, take appropriate action and report to the  registered owner and Local Authority or the CQC
• To liaise and co-operate with Local Authority Monitoring and Contract teams as required
• Qualified Care Assistant (Level  3 Diploma in Health & Social Care )
• Experience in a health & social care setting.
• Experience in caring for individuals with dementia.
• Experience in administering medication.
• Experience in supervising & leading a team
• Understanding the regulations & legislation within the care profession.
• To prepare budgets and monthly cash flow reports for the person -in-control and to ensure that adequate accounting and financial records systems are in operation
• To ensure that, where a resident is assessed as incapable of handling their financial affairs,their money is handled properly and with the utmost probity and that records are kept of all financial transactions
• To ensure that residents are, wherever possible, supported in retaining responsibility for their own money and financial arrangements