Care Coordinator/Office Administrator

Sana Care Services is looking to hire a Care Coordinator. The Coordinator will work closely with managers, CareGivers and Clients to allow them to plan, book and schedule care visits. This is mostly an office based role using a special scheduling system / software to help automate and calculate care visits, employee rota and travel time. 

They will be responsible for making sure care is delivered on time, smoothly, according to plan and that both carers and Clients are clearly communicated with if anything needs to change. This means managing lots of communication coming in and out of the business. Such as; matching new Clients to a suitable CareGiver, phoning and emailing Clients and CareGivers, monitoring and maintaining Client and CareGiver files with changes to support needs. 

Ultimately, they will build really strong working relationships with peers, managers, Clients and their families keeping everyone informed and up to date.