Office Administrator

We are looking for a part time dedicated Office Administrator to join our Team.

The person/job specifications are outlined below.

Main Duties :

• General Administration.

• Manage telephones, answering all calls quickly and professionally.

• Monitor the email inbox regularly throughout the day, allocate emails/faxes to the relevant team member.

• Manage incoming/outgoing post.

• Manage stationary, ordering supplies when necessary.

• Provide administrative support for company correspondence.

Human Resources :

• Handle all inquiries and requests either by telephone, face-to-face, or in writing in an efficient and timely manager conducive to effective resolution.

• Administration of employee contracts and DBS checks.

• Maintain accurate employee records through the HR database, electronic and manual filing system.

• Input new starter/ leaver information into the HR database in a timely and accurate manner to ensure inclusion in the monthly payroll.

• Respond to external reference requests in accordance with Company policy.

• Check/log sickness or holiday data/forms onto the HR database as required.

Quality Assurance :

• Collate and analyse all Service User survey data and quality assurance programmes as requested.

• Ensure that the Company’s administrative procedures comply with data protection legislation and the Company’s policies relating to confidentiality.

• Support the Company to achieve and maintain best practices in relation to service provision.

Health & Safety :

• To become familiar with all policies and their practical implementation with regard to Health and Safety, including accident reporting and fire procedures.

• To undertake essential training as required.

• To assist the managers in undertaking periodic risk assessments of the workplace.

Experience / Knowledge :

• Experience in organising and providing administrative assistance in an office environment.

• Experience in handling a wide range of enquiries from different stakeholders.

 • Experience using Microsoft Office packages, particularly Word, Excel, PowerPoint, and Outlook.

• Experience with HR administration

• Experience using databases and/or HR software systems.

• A working knowledge of health and safety, safeguarding and data protection.

You must be 18 to apply for this role and it is subject to a satisfactory DBS check. You will also be required to provide satisfactory professional and/or character references.

Skills Include:

• Effective Communication both orally and in writing.
• Problem-solving.
• Accountancy Skills
• Organisational Skills and the ability to work to deadlines.
• Ability to work on own initiative with minimal supervision.
• Ability to understand and interpret company policies into requirements of own job role.